VIP Passport Services, Inc. 2012 Louisiana Street, Houston, TX 77002

"Receptionist on phone is rude and doesn't listen. They do not understand requests or how to provide assistance. She told me they make an appointment 'for you' with passport agency. But they charge you the fees. Look for a different service."

"We unexpectedly wound up at VIP. Another place had told us to come in, and after an 800 mile drive, decided they would not help us VIP stepped in and got the job done! They were professional, kind, understanding and relatable to our circumstances.. I would not recomend any other place! Thank you, VIP staff, you guys are awesome!!"

"Absolutely awesome experience! SUPER FAST, professional and very friendly. I lost my passport and needed to travel to Mexico in less than 2 weeks and Adriana basically held my hand every step of the way. I could not be happier with my experience here."

"Extremely happy with VIP Passport Services! I used their services many years ago to get a visa and used them again this time and they are still providing the same great service! All the information on the website was very clear and love their visa pre-check service, where they check your files in electronic form before you ship the original to them, so you don't have to do it twice, in case you forgot something or if there is a mistake. Paul Holroyd replied within 5 minutes every time I sent him an email asking questions and when I called the office, everybody was very friendly and helpful. Great job, guys! I am grateful that you are still around!"

"At first I thought I wouldn’t make my most anticipated trip. I really needed to get away from the city and everyday LIFE!! Everything turned around the moment I stepped into this office. I got greeted by a very sweet receptionist, Jennifer. I’m so glad she took care of me, she knew exactly what I needed to do, and when to get it done! If I ever need a receptionist for my company I definitely know where to come to recruit somebody (haha just kidding). I HIGHLY recommend this place because of the sole experience I had with Jennifer! I’m so happy there is still quality customer service, thanks to her I’m able to make it to my trip to the Caribbean. A really big THANK YOU to her and this agency!!!!!!!!"