Ashley Outlet 14810 North Freeway Service Road, Houston, TX 77090

"Hey, my experience with James was very pleasant. But I got the bed home and it looks like it has been used. Only have 7 screws, with no directions and several torn places in the side boards. Spoke with James and he advised that I come back tomorrow for screws. I will need other hardware to put the bed together."

"The sales person Lionel was great...I would have felt bad leaving without buying something. He was funny and not pushy. Great team very nice and helpful."

"My experience was AWESOME! Lionel (our sales person) was super kind and patient. He answered all my questions and explained the process and different options available to me.! He was professional and even walked the floor to help me based on the vision I had for my new house. Delivery was flawless, I love my purchases, especially my purple mattress. (which I got at 40% off the regular price). I will be back! Thanks"

"***big tip*** This location is NOT on the 45 Freeway but actually down the road a bit. If you use the current navigation you will be lost. I put in a request to update it. We got a great sectional sofa at a very reduced price. Needed a little bit of cleaning, but structural it is a great set. Heavy, solid, easy to clean. The sales representatives were great, they really worked with us to help. Delivery was fantastic. We came back today to get the final piece of the furniture, a section we didn't think would fit, but it did. The sales associate remembered us and details about us months later. It was like 4 or 5 months ago. Kind of amazing. Definitely recommend."

"Do not buy here. I’ve spent so much money and all the furniture has damages. I’ve called customer service and no one has assisted. They just seem to throw the ball around."