United States Postal Service
About the Business
The United States Postal Service, located at 12955 Willow Place Drive West in Houston, Texas, is a vital institution that provides essential postal and financial services to the community. As a trusted post office, it offers a wide range of mailing and shipping options, including postage stamps, priority mail, and package tracking. Additionally, the institution also provides various financial services, such as money orders and postal savings accounts. With a commitment to reliability and efficiency, the United States Postal Service plays a crucial role in connecting people and businesses across the country.
Photos
Location & Phone number
12955 Willow Pl Dr W, Houston, TX 77070, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They haven’t been answering so now I’m taking a two hour bus ride plus walk to their facility to pick up my package since it seems to have been sitting there for 4 days since 12:51pm Monday. I’m so irritated. I tried to go online for them to hold my package but there was an error saying access denied. I’m hoping this traveling isn’t for no reason. I never want to receive any type of package through USPS again."
"Ghetto and unprofessional. Waited 20 mins to before any staff even came in and when the staff arrived she said she only had 10 mins to take care of who she could because she gets off in 15 mins. Never have I ever been to a post office with worst service."
"Why do all post office suck. Always rude people, always a long line, always get an attitude, always the worst part of my day."
"This place is better than the one on Walters Road. Not much complications but employees here are out of knowledge because one time I went and I dropped packages which were priority and first class together and then the employee made us separate it or else said they won’t accept. Went the second time and the other employee said just dump the packages together there is no issue. Don’t know why the first time the employee said and made us do that? Time is money and that really wasted a lot of time first dumping the packages and then separating. I know no one will reply back nor the management will take care of anything, just hire employees with knowledge and who treats their customers well!"
"If I could give no stars I would! This post office is horrible! I mailed my son in Colorado 2 birthday cards in July. I mailed them more than a week before his birthday to make sure that he got them in time. Till this day HE HAS NEVER RECEIVED THEM and we are in October. So I called the US Postal Service to see what could be done. I was told that unless I bought insurance for them then there was nothing that could be done. Why do I have to buy insurance to mail a birthday card??? In my card I had included a heartfelt letter to my son and the other card, that was from his siblings, they wrote the sweetest words to him. Now, he will never read them. How hard is it to get a piece of mail to someone??? Isn't that their whole job??? I think that someone there stole the cards, thinking that there was money in them. I am still so upset about this. So basically the US Postal service can do whatever they want with your mail and there is nothing you can do unless you buy insurance, which is ridiculous!!! That post office of full of lazy and untrustworthy people who don't deserve these well paying jobs. There are so many good, honest, hardworking people that need jobs. Those are the employees the post office needs. I'm just still so furious!!! This post office is a disgrace!"
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