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Holiday Inn Express San Antonio-Airport, an IHG Hotel
91 Northeast Interstate 410 Loop, San Antonio, Texas, United States
About the Holiday Inn Express San Antonio-Airport, an IHG Hotel
Holiday Inn Express San Antonio-Airport, an IHG Hotel, is a comfortable and convenient lodging option located in San Antonio, Texas. Situated at 91 Northeast Interstate 410 Loop, this hotel offers easy access to the nearby airport and other attractions in the area. The hotel provides modern amenities and excellent service to ensure a pleasant stay for guests. Whether traveling for business or leisure, Holiday Inn Express San Antonio-Airport is a great choice for visitors to the vibrant city of San Antonio.
Photos of Holiday Inn Express San Antonio-Airport, an IHG Hotel
91 NE Interstate 410 Loop, San Antonio, TX 78216, United States
Reviews of Holiday Inn Express San Antonio-Airport, an IHG Hotel
"I’ve been staying at this Holiday Inn express and have multiple points. I used points at a Holiday Inn Hotel on the north side of San Antonio for location purposes only over a weekend. As I checked in on the north side hotel the lady at the front desk on the Friday evening was wonderful as was the restaurant lady on Saturday morning. However, the front desk personnel made me uncomfortable as she condescendingly spoke down to me that Saturday morning. I had been treated so nicely at the holiday Inn Express Hotel that I was in shock. It did not sit well with me. I therefore canceled my next night and came back to the Holiday Inn Express and paid cash. I had to move hotels on that Saturday and made it to my nieces one-year-old first birthday party which put a dent in our day. I did not know at that time the difference between Holiday Inn Hotel and Holiday Inn Express. The employee at the Holiday Inn Hotel at the north end of San Antonio condescendingly stated that they were a full service hotel. She also had a comment in a poor tone , “We don’t do that here”. I complained to the appropriate personnel and was happy with their support. The guest services personnel to whom I complained made it right. Thank you."
"I would recommend this hotel to anyone. On Thursday night they had a happy hour with beer, wine and soda. Everyone was super nice and we chatted with a couple truck drivers and learned about their jobs. Very interesting. In the morning the breakfast has eggs, sausage and biscuits along with the usual fruit, yogurt and oatmeal stand. Also we took their free shuttle to/from a nearby restaurant for dinner. Coffee all day in the lobby! Everything is very clean!"
"By mistake, they gave me the room which was not cleaned and ready. I would have given low rating however staff and housekeeping staff were awesome and wonderful so no rating downgrade. Hotel is located almost next to the airport so great place. Access to the hotel is bit confusing. Parking place is available. Breakfast is typical - nothing special about it - all sugar and all caffeine. Room was adequately maintained. Bathroom definitely needs face lift. Fitness room does not have all equipment but adequate for quick run. This hotel is also close to many restaurants. Staff is the reason, I gave 4 stars as they are supportive and kind."
"Fantastic customer service from the front desk to the house keeping crew. Very friendly. We stayed for several days, breakfast area gets very busy but there's plenty of seating for everyone. Comfortable beds. Daily housekeeping was a huge plus, after coming in late from work to a clean room was nice. Most hotels we stay at only offer service every 3 days."
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