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TownePlace Suites by Marriott San Antonio Northwest
5014 Prue Road, San Antonio, Texas, United States
About the TownePlace Suites by Marriott San Antonio Northwest
TownePlace Suites by Marriott San Antonio Northwest is a charming lodging option located at 5014 Prue Road in San Antonio, Texas. This cozy hotel offers spacious suites with fully equipped kitchens, free Wi-Fi, and comfortable living areas, making it a perfect choice for both short and extended stays. Guests can enjoy a complimentary breakfast buffet, a fitness center, an outdoor pool, and a barbecue area. The hotel's convenient location provides easy access to popular attractions such as Six Flags Fiesta Texas, The Shops at La Cantera, and the San Antonio River Walk. Whether you are in town for business or leisure, TownePlace Suites by Marriott San Antonio Northwest is the ideal home away from home.
Photos of TownePlace Suites by Marriott San Antonio Northwest
5014 Prue Rd, San Antonio, TX 78240, United States
Reviews of TownePlace Suites by Marriott San Antonio Northwest
"The staff has been very welcoming and accommodating. The hotel at first glance is nice but closer inspections shows lots of wear in the furniture, scuff marks along the walls and the room smelled musty. It was clean and the location is good. Good stay if just in and out for work but would have been disappointed if I was vacationing here or at and event."
"The most disgusting hotel to stay in. We had to check out after we found out how dirty the room was. There were cockroaches everywhere, the sheets were filthy and the room smelled horrible. We informed the stuff and they didn’t do anything about it. I would never recommend it"
"Horrible experience! I strongly recommend no one to stay at this hotel. We surprised our daughter for her birthday with this hotel to stay and they first gave us the wrong room. After attempting to accommodate us with correct room, the new room was INFESTED with small roaches and ants. Bugs were in the kitchen sink area, bathroom, bed and couch. This experience left my daughter crying and traumatized from all the bugs. Our total stay was less than hour including us giving us the wrong room. We were too uncomfortable to stay, so we checked out. At check out the concierge was making every excuse in the book to NOT accommodate a transfer to a sister hotel. Once we finally talked to hotel manager days after, she was VERY RUDE and refused to refund us because they claimed we stayed in the room after less than 30 min, denied that we seen bugs in the room, and hung up on me. The shower my daughter took is how we noticed the bugs. This led me to see if there were any bugs in the bed and I noticed an ant crawling across the bed. Then was checked the couch and notice a small roach crawling across the ottoman. See pics attached. THE WORST HOTEL EXPERIENCE I’VE EVER HAD INCLUDING MOTELS."
"The rooms are older. They're clean but they need a deep cleaning. There is a slight ant problem. Turned on the water and had 50 ants come out. Breakfast only got worse and worse. They make you pay for parking at 4 a day but no parking permit or anything. We had a homeless person eating at the hotel last night. Safety is questionable."
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