About the Assurant
Assurant is a leading insurance agency located at 9931 Corporate Campus Drive in Louisville, Kentucky, United States. With a strong reputation for providing reliable insurance products and services, Assurant offers a wide range of coverage options to meet the needs of individuals and businesses alike. Whether you are looking for auto, home, or life insurance, Assurant has you covered. Their team of experienced professionals is dedicated to helping clients find the right insurance solutions to protect what matters most. Trust Assurant for all your insurance needs.
Reviews of Assurant
"BEWARE!! This company files multiplclaims and will not get back with an individual. I had one accident and they turned it into 4 claims. Made my insurance go from 46 dollars a month to over 250 a month for liability on my vehicle. Vanessa, David and Colbert will do everything to damage your creditability. STAY AWAY and get real insurance. This is filed with the BBB and future issues will be raised."
"The worst insurance policy I've ever had. Have insurance on a phone and when I attempted to file an insurance claim to get a repair it was a messy, unorganized experience that ultimately failed in getting me any type of repair. After a frustrating several hours on the phone, they told me that I could no longer get a repair done because I didn't qualify for it anymore since a repair was already filed on the phone. (the one we just tried to do that failed) and my only option was a replacement that would have me paying more for a total of $90. I was defeated and exhausted and agreed. I should not have! It's been 2 months and I still don't have a replacement phone and I keep getting the runaround. Do not waste your money on this insurance, you won't even be allowed to cash in on any claims in the event that you need to! Now I just want my $90 back AND payments for insurance premiums on the policy that i was never even able to use."
"I would not recommend this company to ANYONE. My date of loss was 3/15/22 and it's July and I have a had little to no communication with anyone concerning my claim. I have left voice-mail messages on my adjusters voice-mail and his supervisor and no one has offered to call me back. I am disappointed on how they treat their customers. The only time you can get in touch with someone is if your trying to start a policy. I would give them a 0 star out of 5 if I had the option."
"DO NOT USE THIS SERVICE!!! The support staff lies and never follows through with their promises. I received a replacement phone from a claim and the battery in the phone died with in an hour of use. They sent me a refurbished phone in which the Bluetooth dose not work. I called them and they told me that they would replace the phone for a 3rd time as it was under warranty. Now they say that they won't ship me a phone until I shipp mine back to them and wait up to 2 weeks WITHOUT A PHONE before they will shipp me another refurbished phone. This is the 3rd phone for this claim. This company is a ripoff and should be put out of business."
"I received a replacement Galaxy S9 in April 2021 as a replacement for broken screen. They supposedly gave me a phone that matched the original specs as I purchased this phone with the knowledge that it was WATER resistant as that is what the Samsung documentation stated. The phone that they sent me was refurbished which was fine except that it did not meet the original specs as the phone was recently damaged by water being splashed on it even though it was rated to 1.5 meters for 30 minutes. I asked that they just replace it with one that meets the original specs without cost to me as the one they sent me was defective. They refused. This should have been a simple warranty replacement but they have charged me for the replacement and thus my low rating."
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