Saddlebrook at Tates Creek
3543 Tates Creek Road, Lexington, Kentucky 40517
About the Business
Saddlebrook at Tates Creek is a premier senior living community located in the heart of Lexington, Kentucky. Nestled at 3543 Tates Creek Road, our institution offers a luxurious and comfortable living environment for seniors looking to enjoy their golden years in style. Our community features top-notch amenities, including spacious living quarters, gourmet dining options, beautiful outdoor spaces, and a variety of engaging activities to keep residents active and social. At Saddlebrook at Tates Creek, we prioritize the health and well-being of our residents, providing personalized care and support to ensure they lead a fulfilling and happy life. Come experience the best in senior living at Saddlebrook at Tates Creek.
Photos
Contacts
3543 Tates Creek Rd, Lexington, KY 40517, United States
Opening hours
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"My daughter has lived in this complex since August of 2023 and her building had been under construction since October. She has had to keep her outdoor furniture in her apartment for the last 4 months and has now been without water/plumbing for 11 days. Everyday they “hope” to have it fixed but has yet to be resolved. Not able to cook, bathe, or use her toilets for which she pays $1400 per month in rent. Very disappointing. While the staff seems compassionate, they leave at 5pm and there is no way to contact anyone to get into the show unit to shower after hours."
"I would give 100 stars if I could, Jane and Amy go above and beyond to ensure that they give you a top notch experience. The property is well kept, and absolutely BEAUTIFUL. You will not find another property like Saddlebrook in Lexington!"
"The apartments themselves are great, as long as there are no issues. I had squirrels in my attic for 8/14 months of this lease and had to get a lawyer involved before anything was actually done to fix it. I am new to Kentucky and a young college student so I had to do some research as to what my rights were as a tenant, and was probably too forgiving. In December, my roommates shower began leaking into the basement of our apartment and it took a month for that entire project to be fixed. The apartments are not well insulated so expect to pay enormously in heating and air, but for a ground floor apartment to still be 50 in the winter. When our lease was due to renew, they wanted to increase rent by about 16% and include a monthly fee for pest control. When we were getting ready to move out Jane was accommodating as we were placed on a waitlist at the new apartment complex and it was unclear if we were going to be able to get out on our scheduled move out date. When we did move out (which ended up being about a week early) we were told that our deposit would get back to us in about 30 days, and then proceeded to wait 3 months, and essentially having to beg the new front office staff to tell Jane this was a problem, and then being reprimanded by the new staff about how I call too often for her to be able to get anything done. I called about every 2 weeks, as she told us that the check was coming, and then that we actually owed Saddlebrook money, and always promised that either she or Jane would call back, which never happened. Jane is a great manager (the reason this post gets 2 stars instead of 1), she heard all of my complaints and did what she could while still having to abide by the rules that she is given. Unfortunately, I think her hands are tied by a horrible overarching company, Anderson Properties, that could care less about its thousands of tenants across the country."
"I love these apartments. I walk around the pond daily and enjoy the ducks, turtles and wildlife. It is so relaxing. I love that they have a pool and fitness center to help keep me active. My apartment is beautiful and I love that I have my own private courtyard. The office and maintenance staff are amazing and so helpful. I have had nothing but a positive experience."
"If I could give more stars I would. I lived here, moved away, and came back. The serene grounds are a wonderful mood booster with a pond filled with fish, turtles, and frogs. The walking paths feel like a community and nice place to walk, they're not just sidewalks to get from one apartment to the next. However, the atmosphere and beautiful grounds are just a start to why this place is the perfect home. The Saddlebrook managers, Daniel and Jane are wonderful. When I lived here the first time, I met Jane who made us feel so welcomed we signed up almost immediately. When we moved out and returned our keys (a couple weeks early) Daniel and Jane knew who we were by name to grab our file without being told who we were despite having no reason to expect us when we came. After a year, I decided to return to Saddlebrook and they remembered us. Since moving back about a month ago they have been terrific. I called to ask if a cat had lived here previously because I was having allergies and Daniel helped sufficiently, however, a few hours later he and Jane went above and beyond and called to tell me they wanted to send someone out to clean our air ducts in case that could help saying they wanted me to be as comfortable in my new home as possible. This place is a fantastic community, I could go on and on about my amazing experiences but I'll leave it there. Come live here, you won't regret it."
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