George A. Purefoy Municipal Center 6101 Frisco Square Boulevard, Frisco, TX 75034

"Can we please get the person in charge of your social media to implement a new way to handle permits/inspections so we're not operating like it's 1992? Do they have another equally savvy friend you can hire? The process to apply for a permit is embarrassing. eTrakit worked just fine, now we have to *also* use project dox to apply (which is a severely outdated program to begin with, the UI is a nightmare), BUT we can't schedule inspections there so we then have to bounce back to eTrakit to schedule the inspection. I have to deal with the permits department AND public works. And now an inspector has informed me that the homeowner has to be home during inspection (even if they have written permission to be on site, which they actually don't need to do a city mandated inspection). This has never been an issue in Frisco, and isn't required in any other city we work in. Then there's the implementation of BSI, yet another 3rd party thrown in the mix for no reason. This takes what was once a simple process into something at least a week or longer. The lack of efficiency is cringey, Frisco. Can you please hire more millenials and gen zers to bring you into this century, for efficiency's sake? Can you imagine the money efficiency would save tax payers? This is my grown up Christmas list"

"This fair comment privilege civic engagement complaint is a matter of public concern regarding discrimination, defamatory blacklisting, and community well-being. I am a male ethnic minority U.S. Citizen. From my viewpoint I believe I was defamed, deprived of equal opportunity, and discriminated against because I am a male ethnic minority by City of Frisco female employees Kris Daniel, Dana Baird, Lauren Safranek,and Paige Prater. First this complaint is regarding prejudicial, defamatory, and unfair blocking of volunteer opportunities by City of Frisco Employees named Kris Daniel (volunteer coordinator) and Dana Baird (Department Director). Secondly from my viewpoint I believe I experienced discrimination from Paige Prater when I applied several times to work at Frisco Discovery Center. I am a very qualified, well-educated, and dignified citizen with a clean record yet I've been wrongfully treated like a fugitive because I'm a minority and refused to be hired or given equal opportunity for prejudicial, arbitrary, and capricious reasons. The one time I did have a job interview with Paige Prater she was blatantly unfair to me. Paige Prater surreptitiously trivialized all of my wonderful qualifications and passive-aggressively refused to hire me even though I'm more than qualified for the positions. I made a complaint about their biased and arbitrary hiring and volunteering protocols to Human Resources Director Lauren Safranek who coldly dismissed my complaint in an unfairly stubborn and passive aggressive manner which did not resolve my concerns of discrimination. Furthermore, I believe the determining eligibility protocol for both hiring and volunteering at City of Frisco comes across as very unprofessional. Additionally, I have applied to work at Frisco Public Library managed by Librarian Shelley Holley yet I have always been coldly denied for job interviews. In my honest opinion Frisco Public Library and The City of Frisco tend to hire boorish, snide, lazy, and biased women with less aptitudes and less qualifications than myself. From my viewpoint they give favoritism to women and perpetuate gender discrimination against men. I reached out to Kris and Dana in late 2018 to determine why I was blocked from volunteering since I had done so years ago and I peaceably demanded that the block be lifted immediately since their reasons were vague or unfounded. Kris Daniel reported to me that there were vague "red flags" reported about me from others which I believe is blacklisting and a defamatory smear campaign. Kris Daniel patronized me by ordering another background check on me through a company named Verified Volunteers which came back clear on everything including these following reports: TX-Texas Department of Public Safety State Criminal Search, TX-COLLIN County Criminal Search, DOJ Sex Offender, and Government Watch List Search (OFAC). When I emailed Kris about this she stated by email on Nov 2018: "I'll let you know when my system updates your status." When I made a followup phone call Kris continued to obfuscate with doublespeak, equivocations, and sophistry insisting that the background check failed to process through her computer system. I sent screenshots of my clear background check to the director named Dana Baird Hanks on Nov 16, 2018 at 3:15 PM. I never heard back from either of them. In my honest opinion they blatantly stonewalled me, denied me due process, rejected the presumption of innocence, and refused to lift the prejudicial block against me which is very unprofessional and blatantly unfair. They needed to be corrected and re-trained on these matters of public interest related to ethics, Title VII of the Civil Rights Act of 1964, 1866 codified at 42 U.S.C. § 1981, and the cat's paw theory adopted by the U.S. Supreme Court Staub v. Proctor Hospital, 562 U.S. 411 (2011). I felt the aforementioned City of Frisco employees unfairly treated me like a criminal because I'm a male ethnic minority."

"They would not accept my PAYMENT for car registration renewal since the car was in my wife's name!! I wasn't asking for money I was GIVING them money!!"

"I think the building is 2nd to none. Very nicely done but lacking in the Customer Service Department. I fail to understand how I'm not able to use my Visa card when isn't Visa "everywhere you wanna be." Wonderful city though, growing super fast."