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Kroger Pharmacy
2864 Charlestown Road, New Albany, Indiana, United States
About the Kroger Pharmacy
Kroger Pharmacy at 2864 Charlestown Road in New Albany, Indiana, is a trusted health and wellness destination for the local community. As a full-service pharmacy and store, Kroger offers a wide range of prescription medications, over-the-counter remedies, and health products to meet the needs of customers. With knowledgeable pharmacists and friendly staff, Kroger Pharmacy is committed to providing exceptional care and service to help customers live healthier lives. Visit us today for all your health and wellness needs.
Photos of Kroger Pharmacy
2864 Charlestown Rd, New Albany, IN 47150, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 19:00
Tuesday:
13:30 - 19:00
Wednesday:
13:30 - 19:00
Thursday:
13:30 - 19:00
Friday:
13:30 - 19:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"This Pharmacy is a joke. My Prescription was sent in yesterday and was to be ready at 2pm and All of a sudden it's no Longer on the sight and was not Contacted that I needed a prior authorization call. My doctor doctor states that never was sent over to insurance insurance approves. Call the next morning and now it will not be ready for 2 to 3 days because they supposedly have 500 prescriptions ahead of mine because of the snow witch we did not have they do not answer the phone been withbout my Medication for 3 days now, all because of the pharmacy."
"Have never had prescriptions filled same day, even when they were submitted in the morning. Sometimes has been two days for antibiotics. Would hate to be someone who desperately needed their meds cause you won't get them on time here."
"If I could give 0 stars I would. Worst customer service ever. They didn't answer their phone while I let it ring for 30 minutes after calling them multiple times throughout the day. The auto refill must be broken because I've tried puttingu medication on auto refill multiple times and I keep having to call it in, just for them to not answer the phone. If you only have one person working, hire more staff. Pay a better wage. This is Kroger's fault, not the staff."
"You put in a refill for a script and it says it will be ready after 3:30 same day for it not to be ready. I will shop around for another pharmacy. You walk by and no one seems to be in a rush just taking their time."
"Avoid this pharmacy. You will stand in line for an hour for a prescription that should have been filled, then told it is not filled, go sit and wait another hour or more. I never had this issue with them until COVID hit. I get the same monthly prescription, and have to call in to verify that it is filled (letting the phone ring for 15-20 mins before the phone is answered) z only to find out the prescription has not been filled. I am not sure what has happened, if it is a management issue, staffing issue, etc. But they have been this way for at least the last 2 years."
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