U.S. Customs and Border Protection - Hidalgo Port of Entry

"These people are soooooooo RUDE!!!!"

"Pull yourselves together already. You guys took forever yesterday at 3:00 to let the travel buses go. I don't know what were you doing with the drivers. After a long time, the drivers finally came out and just sat inside the buses for another long while. Afterwards two border agents showed up, stood in front of the buses and did nothing but look away. One of the passengers even had to tell them to hurry up. Still , the agents just stood there for nothing to finally let us all go? Ya'll should've sent the agent broad who was in the building, seemingly having something against travelers who where trying to enter the building. Point is, she might've released the buses earlier. But this is Texas. Nothing can be expected from here."

"It's confusing coming back into the states. So disorganized and no direction. They are renovating the place and are limited in space upon check in. Interrogation bldg was limited in space as well. Had 1 check in personnel and About 20 people waiting for 1 person at the window. Just answer your questions quick, simple and precise. No back storyline or anything extra."

"The federal employees here take forever to inspect and do their jobs. There were 5 agents just joking and laughing and huddled in front of main office where Supervisor works instead of doing their work. It's an embarrassing to witness their lack of professionalism and work ethics. They are wasting our tax dollars."

"This border cross so hard. I got catch three time I think better to cross Tijuana. I think it is not good place to cross. Go to Tijuana if you have crocked paper like me."