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Brookview at Apex
11602 Apex View Drive, Louisville, Kentucky, United States
About the Brookview at Apex
Brookview at Apex is a premier senior living community located at 11602 Apex View Drive in Louisville, Kentucky. Our facility offers a range of services and amenities designed to provide a comfortable and fulfilling lifestyle for our residents. From spacious living accommodations to delicious dining options and engaging activities, Brookview at Apex is dedicated to ensuring the well-being and happiness of our residents. Our experienced staff is committed to providing personalized care and support to help seniors live their best lives. Come visit us and see why Brookview at Apex is the perfect place to call home.
Photos of Brookview at Apex
11602 Apex View Dr, Louisville, KY 40229, United States
Opening hours of Brookview at Apex
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Brookview at Apex
"MUST Read if interested in apt!!!! It’s a long review. The Good: Brookview at Apex staff seem nice. It’s common for them to host small events to promote fellowship within the community. Maintenance responds to your request promptly. The landscaping is well maintained by an outside landscaping company. The Bad: The walls are thin you can hear your neighbors talking and if you are on the first or second floor you can hear them walking. You wake up when your neighbors feet decide to hit the floor. Everything is cheaply made it’s beautiful until you’re actually living in the space a ton of small imperfections. Petty car break-ins are common so LOCK YOUR DOORS. Big dog breeds equal big dog s*** hiding in the grass Never step in the grass! If you are on the first floor you will have a patio with an area of grass in front of it, be prepared to have a fly party every time you sit on your patio in the summer. Dog Poop, Dog Poop and more dog poop. Neighbors do not clean up after their pets and it’s common to see Pit Bulls and other aggressive breeds as pets so it’s not safe for small dogs or children in my opinion. Parking is limited, especially on the weekends. Be prepared to walk if you don’t get home first. Appliances need to be UPDATED all are cheap and rusty. It takes 2 hours to complete one load of laundry with the provided washers. They changed the air filter one time within my 2 year stay. Any conversation with the women in the office should be in WRITING because you will get a different version from each employee. The gym serves its purpose but I have seen much better in worse places. The equipment is dirty because they are always out of sanitize wipes. THE RENT IS SKY HIGH with limited amenities. There is only one trash area for the entire complex and on the weekends trash is piled higher than Mount Everest. Don’t believe me, ride by on the weekend …DisgustinG. The Ugly(Story Time) They will find a way to keep your deposit and charge you for their cheap property!!!! When I moved out they denied me my right to be present at the move-out inspection assuring me that it would be fine. The Move-out contract clearly states that there is a process that I wanted to be a part of as it was my right. I explained this to them and they just fed me more excuses. They charged over 600 dollars for carpet. The rationale was because I had a stain on 1 piece of carpet I would be charged to replace the entire apartment because they could not match the common color for replacement of one room. I had a 3 bedroom with carpet only in the bedrooms. They ate all my money up in fees!!!!!. I contested the fee for the carpet and asked for proof in person because it’s my right. They only provided me with pictures. Wrote my concerns in writing thru the provided website and requested cooperates number, no response. . I have video proof that my apartment was cleaned and up to standards when I left. I forgot to clean small items from the cabinet above the microwave that should’ve been my only charge. I was never late on my rent when I moved out I had over 900 in debt."
"I am just now getting around to writing this review. I lived here from 2019-2021. Looking back, it wasn’t terrible but I wouldn’t live here again. Pros: it was a decent price (when I was there it was about $1000 for a 1 bedroom 1 bath). Seemed modern. Pool ok. My packages never got stolen. Walking distance to Kroger and other spots. I never had issues with parking. Cons: trash everywhere. There was a diverse population that lived here including those that liter, smoke, and don’t pick up after their dogs. The sidewalks and stairs got salted maybe 50% of the time. I fell down the stairs once. The actual apartment is cheaply made. The infrastructure of this place wont survive the next 15-20 years. The floor was coming apart, I could literally pick up the laminate floor. Walls are THIN. Maintenance was okay. They never wore shoe covers. I requested it and they said they didn’t have any?? They always left my place dirty. I would definitely do research on the location. It’s takes multiple highways to cross into downtown (65, gene Snyder). I had a late shift at the hospital and came home and saw a homeless man going through the dumpster (only once though). Overall my experience wasn’t the best but it wasn’t the absolute worst."
"I have lived here for just a week, and I must confess that I was very happy. When I moved in everything seemed perfect, until I realized that there was no light in the room, I asked the girl in the office and she told me that I had to pay 300 dollars for the installation of the fan with light, but at that time there were not available. My boyfriend and I agreed to buy a floor lamp, because I think the price they ask for installing that in the room is really expensive. But you know what, they installed the fan without my consent!!!!! and now I have to pay $300 for something I didn't ask for and didn't want. I'm really disappointed"
"The Apex staff has been nothing but great to me since joining the community early this year. The front desk girls are always full of smiles and cheerful greetings every time I step foot into the office, and the maintenance staff has been extremely helpful resolving any concerns that arise. If you’re looking for a place to call home - Join Apex!"
"By far the best place I have ever rented at. Even though they are apartments they are bigger than some of the houses that are for rent right now. The staff is amazing. Repair requests are done in a speedy manner. This place is awesome."
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