Walgreens Pharmacy
5100 Dixie Highway, Louisville, Kentucky 40216
About the Business
Walgreens Pharmacy is a trusted health and pharmacy institution located at 5100 Dixie Highway, in Louisville, Kentucky, United States. With a wide range of prescription medications, over-the-counter drugs, and health products, Walgreens Pharmacy is dedicated to providing convenient and reliable healthcare services to the local community. In addition to medication services, this store also offers a variety of health and wellness products, beauty supplies, and household items. The friendly and knowledgeable staff at Walgreens Pharmacy are committed to helping customers with their healthcare needs in a professional and efficient manner.
Photos
Contacts
5100 Dixie Hwy, Louisville, KY 40216, United States
Hours open
Monday:
13:30 - 19:00
Tuesday:
13:30 - 19:00
Wednesday:
13:30 - 19:00
Thursday:
13:30 - 19:00
Friday:
13:30 - 19:00
Saturday:
13:30 - 18:00
Sunday:
Closed
Reviews
"This is the worse Walgreens pharmacy that I have ever dealt with. Their staff is not properly trained and gives clients false information about prescription. They are understaffed at this location and lack professional experience. I have been doing business with Walgreens for the last 20 years but after this last issue, I will definitely be getting my prescription from Krogers or CVS in the future. Save yourself from the headache and go somewhere else."
"I know staffing is a major, major issue in the healthcare fields currently however, having to wait for an hour past an appointment time isn't appropriate. I think that perceptions and expectations need to be altered so that the pharmacy staff are able to do their jobs. Appropriate expectations completely changes the customers experience."
"Have been using this pharmacy for years with no problem. This month and last month have had to request multiple times a prescription that I have had filled there for 5 years. Was told they did not know how to file with my new insurance. When I called the insurance, I was told they had filed a claim for the medication and it was filled. The staff seemed clueless. Incredibly unhelpful and uncaring staff. Will never use again, but hardly think they will even care that they have lost a long time customer."
"I understand the pharmacy staff is very busy, but that’s no excuse to treat people poorly. I tried to pick up my prescription that should have been filled days prior that was just sitting in my account with no action. I’m then told they don’t have the product that I need for a procedure that is quickly approaching. I call today to get the status of my prescription and the phone keeps disconnecting on their end. I finally get through and the person on the other end kept interrupting me while trying to tell him why I’m calling. He tells me my prescription “should” be ready today, and as I’m getting ready to ask when I can anticipate being able to pick it up, he hangs up! Again, I understand you’re busy, BUT DO BETTER!!! I’m in customer service and I provide health care to people. You failed today Sir!"
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