Kroger Pharmacy
1309 U.S. Highway 127 South, Frankfort, Kentucky 40601
About the Business
Kroger Pharmacy is a health and wellness-focused institution located at 1309 U.S. Highway 127 South in Frankfort, Kentucky. As a trusted pharmacy and store, Kroger offers a wide range of prescription medications, over-the-counter products, and health-related services to meet the needs of its customers. With a team of knowledgeable pharmacists and staff, Kroger Pharmacy is dedicated to providing personalized care and ensuring the well-being of all who walk through its doors. Whether you're looking for medication refills, health advice, or simply browsing for wellness products, Kroger Pharmacy is your one-stop destination for all your health needs.
Photos
Contacts
1309 US-127 H, Frankfort, KY 40601, United States
Hours open
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews
"My local pharmacy was out of my RX. Kroger literally told me they had it, but then after they realized I hadn't been there in a while they were like "we have to save our stock for our patients". So you're putting my life at risk because someone else might need it? If I walked in to get my medicine you can't deny me because someone MIGHT come in next week who's been there longer."
"This pharmacy in frankfort is horrible. Not only did their system get hacked, but a lot of people's information got stolen. They couldn't even fill a prescription correctly. They filled the wrong milligram because they didn't have the correct milligram. Who does that? Caused me a world of trouble getting my prescription straightened out. Claimed they don't have my medication after filling it for a year. Never offered to help. Lawrenceburg kroger Pharmacy was the most helpful and actually cared enough to call my Dr. to help. I wouldn't let them fill a pack of gum."
"The closing times are not accurate. I have been there mtiple days where they have closed at least by 5 pm, one of those days is Friday. They won't update the phone system to reflect the correct hours though, so I have no idea what days we can actually get our prescriptions. Also, they have now told me they could get one brand of prescription, delayed it as long as possible so that I coukd not switch pharmacies, and then failed to get the specific brand needed as it causes less side effects. Then the girl still did not tell me that they filled it with the wrong brand, when it says that I need it filled as written. Switching pharmacies at least for that drug now. They are not dependable anymore, and that incident was especially shady."
"The staff is amazing here! Everyone of them actually. Not only are they friendly and quick to help but akso they are extremely professional and curtious. I was taken care of right away even while showing up earlier than my scheduled appointment. I recommend anybody else to go here and you will be satisfied with the service."
"I am appalled at this Kroger’s lack of customer service skills. From pharmacy techs to the pharmacist, everyone I have dealt with has shown a lack of professionalism. There have been multiple instances, but the last couple have left me extremely disappointed. I was in the store and the pharm tech helping me kept rolling her eyes, huffing and puffing...she made it very apparent she did not want to be helping me. It made me feel extremely uncomfortable. Another instance they were out of the medicine we needed. They did not contact me to tell me they did not have this medicine. Instead waited until we were there to pick up the medicine to inform us they would not be filling it until the following week. I called this pharmacy many times to see if we could get it transferred to the same pharmacy across town who had the medicine in stock. Instead of helping me they just hung up. They continue to hang up on me several times after this, then denied ever speaking to me. I am extremely disappointed Kroger would allow a lack of professionalism to this magnitude."
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