CVS Pharmacy
340 West Muhammad Ali Boulevard, Louisville, Kentucky 40202
About the CVS Pharmacy
CVS Pharmacy, located at 340 West Muhammad Ali Boulevard in Louisville, Kentucky, is a trusted health and pharmacy store offering a wide range of products and services. From prescription medications to over-the-counter remedies, beauty products, and household essentials, CVS Pharmacy is dedicated to providing quality care and convenience to its customers. With a knowledgeable staff and convenient location, CVS Pharmacy is a go-to destination for all your health and wellness needs.
Photos of CVS Pharmacy
340 W Muhammad Ali Blvd, Louisville, KY 40202, United States
Opening hours of CVS Pharmacy
Monday:
14:00 - 19:00
Tuesday:
14:00 - 19:00
Wednesday:
14:00 - 19:00
Thursday:
14:00 - 19:00
Friday:
14:00 - 19:00
Saturday:
14:00 - 17:00
Sunday:
14:00 - 17:00
Reviews of CVS Pharmacy
"WARNING! DO NOT USE THIS PATHETIC UNPROFESSIONAL PHARMACY! They are clearly understaffed,but that is no excuse plus, they will retaliate if you complain! Absolutely the worst pharmacy, or business establishment that I have ever experienced in my life hands down! I don't give poor reviews unless a business is ridiculously poor so listen up! Their customer service is not only poor, but severely rude, unprofessional, and literally repulsive. I was in an accident and had medications ordered from doctors upon my release from the hospital on September 15th 2023. Today is September 26th and I still haven't received my medication, nor an explanation as to why they don't have it ready. All while dealing with severe pain. Even though my wife was told it was in stock and would in ready at a specific time several times. Her interactions with staff are recorded. She waited over an hour twice now, and still had to leave without my pain medication. When she complained, she was treated so poorly and unprofessionally, it almost seems like a scene from a prank TV show, and was obviously retaliated against for telling them about her dissatisfaction. She was made to step aside while they attended to customers behind her when she was being overcharged for one of my medications. A 15min wait ended up being 1.5hours! They told her it had already been run through GoodRx and the price was as low as possible. That was not true, in fact they had not run it through for the discount and it was $6 less. They have done this to us numerous times. DO NOT USE THIS PHARMACY unless you want to possibly be without medication for many days/weeks and unable to do anything about it. Don't try calling ahead to speak with them either, unless you want to wait 30-40 mins before actually speaking with someone. Twice they didn't even answered after 40mins."
"Edit: They have two people working here now. No more issues. Edit: There is only ever 1 person to staff the pharmacy. That person does their best, but they need at least one other person. I’m writing this while having been on hold for more than 50 MINUTES! Do not use this pharmacy if you expect them to answer the phone. My doctor has also had the same problem and hung up after 20 minutes."
"A little pricey but they got what you need for your stay, no matter how long you plan on visiting.You are only paying for convenience as it's located adjacent to my personal favorite hotel the Embassy Suites Downtown Louisville where the staff goes above and beyond for their customers. In the morning and afternoons look for Ramona the sweetest lady in the world if you're a night owl like me, Ricky will take care of anything you need was a great attitude good listening skills. Across the street the most historic hotel in Louisville and second most haunted place in America the seelbach Hilton, another of my personal favorites. Also easily within walking distance of many other fine Louisville hotels such as the Marriott, the Hyatt, the Omni, Brown another beautiful historic hotel."
"Review 1: Nice CVS, very clean, and organized. I would have gave it a 5 start but Miss Cashier on 3/7 around 8pm was so rude, once we were done paying she said take your bags and didn’t even give us our receipt. Like ma’am you can say “here is your bags have a good night.” Customer service is the number one priority when hiring for position that requires customer service. Training for customer service much needed."
"Very well lit, clean, and we'll stocked. Convenient to hotels. The staff seemed friendlier than most and helpful. Security was present, yet not overbearing. My one caveat would be the panhandlers that seem to be ever present outside the main doors. Harmless, but annoying."
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