Middletown Landing

"Terrible management...when we initially moved in, the apartment smelled of strong smoke and the until was not cleaned- trash bags in the garage and food/debris in the kitchen cupboards along with the floors being sticky. They were unable to get cleaners for a few days so as stated on my check in forms, we cleaned it ourselves on the premise that we were going to clean it ourselves on check out and not require a cleaner. Upon checkout, we cleaned it ourselves and it still looked 10x better than check-in and the smoke smell was gone. The apartment complex mishandled our check in paperwork and conveniently lost everything, so we got charged a big fee that they then sent to collections. This complex is extremely difficult and nearly impossible to communicate or reason with, and I would give my lowest recommendation."

"I love my apartment. The office staff and maintenance have been amazing. Everyone is very friend & the grounds are beautiful. Would highly recommend."

"We moved out and they refused to do a walk through. We got hit with a 3000 dollar bill a few months later. No major damage was done to their apartment. Their cleaning policy says that if the carpets are “not up to their standard” they can replace the whole thing on your dime."

"Do not live here. I first moved into this complex when it was under old management LC and management switched to greystar while in my second townhome. It took weeks to get maintenance in to fix essential things such as garage doors and refrigerator issues. After paying extra monthly to have “stainless steel appliances” our broken fridge was replaced with an old fridge from one of the older apartments and was not like the stainless steel one we had previously. It was never switched out for a new one. When we moved out Middletown landing charged us for carpet and paint. We patched all holes before moving out. We lived in this apartment for years why would the carpet and walls not be repainted before new tenants moved in that shouldn’t be something you charge for. The original carpets were matted down when we moved in yet we were charged for replacing them. Additionally the amenities never worked. The package room was always a mess and unorganized and the pool was closed constantly throughout the summers. This place will be billing you hundreds of dollars when you move out so make sure you keep all copies of documentation of how the apartment looked when you moved in, but really just pick a different complex not operated by grey star. All of the recent poor reviews of this complex are accurate."

"I would absolutely recommend living here. Ive been here about 2 years now, my mom lived here and when she moved i got an apartment here. The community is great, all of my neighbors are friendly and ive never had any complaints about them. The pool is really nice and as an avid gym goer i am thoroughly impressed with the fitness center. Despite what some other reviews say, i have never had an issue reaching anyone at the office. MJ was great to deal with when signing my lease and Mark has been absolutely great to deal with any time i go to the office. Would love to renew my lease in April and would recommend this place to anyone."