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The Children's Courtyard on Spicewood Springs Road
4213 Spicewood Springs Road, Austin, Texas, United States
About the The Children's Courtyard on Spicewood Springs Road
The Children's Courtyard on Spicewood Springs Road is a renowned school located in Austin, Texas, United States. Our institution provides a nurturing and engaging environment for children to learn, grow, and thrive. With a focus on early childhood education, we offer a comprehensive curriculum that caters to the individual needs and interests of each child. Our experienced teachers are dedicated to fostering a love for learning and helping children develop essential skills for success. At The Children's Courtyard, we prioritize safety, creativity, and fun, ensuring that every child receives the support they need to reach their full potential. Visit us at 4213 Spicewood Springs Road to learn more about our programs and see how we can make a difference in your child's education.
Photos of The Children's Courtyard on Spicewood Springs Road
4213 Spicewood Springs Rd, Austin, TX 78759, United States
Opening hours of The Children's Courtyard on Spicewood Springs Road
Monday:
06:30 - 18:30
Tuesday:
06:30 - 18:30
Wednesday:
06:30 - 18:30
Thursday:
06:30 - 18:30
Friday:
06:30 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Children's Courtyard on Spicewood Springs Road
"The Children’s Courtyard @ Spicewood was a great choice for our first ever daycare experience! Our toddler has been attending since he was 8 months old he goes 5 days a week and is so happy when we walk in. His teachers greet him with excitement and urgency so we can get to work. The arts & crafts they do are so fun for him and the communication to us throughout the day is comforting. We love seeing the daily pictures they send us! Furthermore, they consistently keep me well-informed about any concerns or the need to replenish supplies. Most importantly, it's evident that the toddlers are genuinely content and happy in this environment. While the occasional toddler meltdown is inevitable, the staff handles these situations with professionalism and a perpetual smile. The school is a safe, clean, fun environment for the children. They have provided an excellent experience for us so far!"
"I'm writing this review as I sought out reviews as I was searching for daycares. Children's Courtyard had decent reviews so I thought my child and our family would have a decent experience. Unfortunately, we withdrew our 1-year-old after about 8 months of care because we felt a lack of concern from leadership and saw several negative interactions between infants and teachers. In particular, I overheard a teacher (Katia) raise her voice at my son and other infants in her classroom to "be quiet!," even though they were under a year old and have no idea what that means / how to do so. I raised this to leadership and they were unphased and actually didn't respond to my message for a few days. Eventually we were told, "that teacher isn't from here" (?!?) and that she is loud in general. In essence, we were told to get over it. Most of the teachers seem to want to clock in and out and there's not a lot of communication with parents. Looking at Texas Dept. of Family and Protective Services' site, I see that they had a violation for a teacher yelling at students in August 2023 as well. In another instance, I watched three children open the front door and walk out into the parking lot completely unsupervised. It wasn't until I looked back at the front desk to say, "where is their parent?" that anyone noticed. I frequently saw babies fall asleep on the playroom floor due to overtiredness. Note - some of the infant teachers (Leti, Afsaneh) actually engaged with the babies but overall we were very anxious having our son at this facility. Our new daycare is already showing a night and day difference - responsive, caring, and engaging with the babies regularly throughout the day."
"Send your child here as a last resort. I was given hope upon touring the facility after a horrible experience at a previous out of state daycare. To my dismay, I had to relocate my son after about 5 months. The promised teaching style and assurances regarding cognitive development were not realized at all. This facility seems to underpay, understaff, and over pack the classrooms. The director does not seem to take action when concerns are brought up, and the second in command will patronize and talk over you when you try to ask about anything going on with your child. I had to specifically request that one of the staff members never interact with my child again after seeing him yell at and pull on the children as he was getting them ready to go outside when I was watching the cameras. I started watching him with this teacher more often when he began to act terrified to be left with him. He does not work there any longer, but his parting with the daycare was not related to this incident, somehow. I was also told that they could not go back and review any footage, but that they did hear him yelling earlier that day and maybe was having a rough morning… My almost 4 year old son told me that his teacher would tell him that he is bad and I watched her ignore him on the cameras when it looked like he needed help or attention. My son had visible marks on him 3 separate times recently that were given to him by the same classmate. The same classmate that my son has gotten written up for “hitting while unprovoked.” I was actually watching the cameras when one of these incidents occurred and my son was acting in defense of himself. I’m not the kind of person who believes my child is a saint, but I will advocate for him. No idea if the other child was ever written up for leaving marks, I’m talking deep scratches, on my son, but we never heard anyone explain my son’s marks. Requests to meet with the director and his teacher were ignored and my son started acting uneasy around certain staff members. I already had one foot out the door when I had a medical emergency and my son’s father and step-mother had to take over, which lead them to moving him to another facility closer to them. I’m honestly glad we had to act sooner rather than later. I hated leaving my son in the care of this facility. Only one of the teachers that interacted with us would I let my son ever be around again, a sweet woman by the name of Zainab. To the director: I could see your face change when you saw me. You made me feel like I was a burden to you, that it was a chore to speak with me about my son. Not all of us have the luxury of having our kid right down the hall while we work and their caretakers as our employees."
"My son has been enrolled at The Children's Courtyard since he was about 16 months old. It was our first daycare experience, so we were nervous that first week, but the teachers and staff did an excellent job helping us transition and getting him settled. He moved up through two other classrooms and has loved his teachers every step of the way. The staff and teachers are always friendly and welcoming, and they do a good job of communicating with parents (through the app and via email). We love getting updates/pictures/videos via the app during the day, and also like that we can check-in on him during the day via the classroom cameras. They are open long hours and are only closed for a few holidays throughout the year making it super friendly for working families. Another huge perk for us is that they provide all the meals and snacks during the day. Our son loves school because of the Children's Courtyard, and it's been amazing watching his progress over the last year and a half. They even got him potty trained! We definitely recommend The Children's Courtyard!"
"Thank you Alexander and Todd for providing an actual review of The Children's Courtyard - Spicewood Springs location. Your insight into the level of child care provided by the staff will be very helpful to new parents (hopefully you noted the sarcasm). My wife and I have sent our child to this facility for over a year, and the staff have always been very nice. The teachers are also very sweet to the kids. The parking lot is not ideal for Torchy's customers, but please leave your comments related to Torchy's Tacos on their own review page."
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