Quality Inn 1680 Danville Road, Harrodsburg, KY 40330

"At check in we were greeted by Patty, who was very polite and helpful. We were given our key card and entered the room which was already occupied. No big deal honest mistake. She then gave us another room which we incredibly dirty with very old and worn out furniture which should be thrown in the dumpster. We examined the bed and bedding which had sheets with multiple cigarette burns and the mattress was stained. It looked like a mattress from a sofa bed. We pulled the mattress away from the wall and it was layers of dust and dirt. The phone in the room wasn’t even plugged in just sitting on desk with the cord wrapped around it. The loveseat and couch were broken in the middle and you could see the plywood all around the bottom. We then asked to try another room. We were given 3 others rooms to check and all 3 had sheets with cigarette burns and the lack of cleanliness. One room the air conditioning did not work as well so that heightened the smell of cigarettes. We then decided to ask for our money back and try elsewhere. Patty was very understanding and refunded our money. She was doing the best she could but unfortunately she is employed by a hotel owner that refuses to see the issues and invest time and money to fix them. This is one of the worst hotel rooms I’ve ever encountered. Buyer beware."

"Upon arrival we were never greeted and had to wait 10 mins for someone to arrive at the desk to check in. Their systems were down and had to write all info on paper which took another 15 mins. We checked in 2 rooms and were given all keys for one room which we had to go back to front desk twice for and second rooms door was jammed and weren’t told that we’d struggle to open. Both rooms couches are disgusting and should be thrown away. My husband sat on one and instantly got bit by fleas which we knew were fleas cause he caught one. There was a blood stain on couch, carpet, and shower curtain. King bed was the most uncomfortable bed I’ve ever slept on I almost took mattresses out of the couches to add cushion but were too afraid to touch. When we brought up the flea situation they said they’d send up a maid to our room. They sent one of the men up to my mothers room (second room) and she didn’t hear them bang as she was on the balcony and the man proceeded to UNLAWFULLY enter her room with a master key with febreeze in his hand. My husband had to go to front desk and yell at them to never enter my moms room ever again. My mom was afraid to sleep that night and after all the reviews I’ve seen I knew they’d refuse to give any sort of money back. Their elevator also hasn’t been certified since 2021. Their pool wasn’t open and full of brown water. Just stay away from this place. The ONLY decency in this place were the two morning woman who were actually kind, and the casual breakfast they served."

"This is a typical (Indian owned) hotel. By that I mean, they don't seem to care about offering a well maintained facility. I've seen it many times in my extensive travels. I haven't seen any bugs, which is good but their are dirty finger and hand prints on the bathroom door. The carpet looks newish but bed side tables, "desk"( actually just a table) and dresser are old and scratched with some of the clear finish peeling off. The sofa has tares and fabric missing, presumably pet damage and looks like it was picked up from the side of the road. No smoke detector in the room (which is illegal by the way). The bath tub surround and shower curtain are moldy. The door safety latch is not installed. The ironing board cover is stained and the hook is pulling out of the wall. No counter space in the bathroom. The mattress is as hard as the floor and really uncomfortable. The phone only works on speaker and only works with the phone jack across the room. If this place was renovated it would be great. Otherwise, I probably won't stay here again."

"there was problems, the blow dryer didn't turn on, the rooms were FREEZING me and my grandmother and my cousin were cold so we turn on the heater. when i was taking a shower it took a long minute for it to turn warm. there was black scratches in the tub i have no idea what it is. the only thing i liked about this hotel was the pillows, super comfy. i would probably never stay here again."