Twin Liquors

"For the third time in one month, I stopped by this store on my way home from work to find the door locked and a sign on the door saying an employee was out and would be back later. Given that both Speck's and Total Wine have better selections and pricing, the only reason to shop at Twin Liquor is convenience. It is not convenient if they aren't open. I will never give my business to this or any other stores in this chain again"

"The girl behind the counter is super upset about something. Im not sure what shes going through but probably best to not come in, mental health is important definitely should consider not coming into work. I asked about product selection and she could not get me out of the store fast enough."

"Just moved her from another part of Austin and wanted to check out this TL as it is now the closest store our new home. We are avid wine and bourbon drinkers and spend roughly 10K a year. This doesn't count an additional 10k I probably spend in client gifts for my work. Had an absolutely terrible experience with the cashier trying to ask her some questions about inventory, selection, etc. Every response was a one word answer, zero eye contact, and a tone that was belittling and condescending. I will never step foot in that store again."

"They have a good selection of whiskeys from around the world at many different price points. Usually inly one person working so be patient if you have questions or need help finding the perfect bottle for the party."

"Horrible Service by two employees. My friend and I went to get some liquor today from here. The guy at the counter asked us if we were 21 when we entered, to which we replied, “Yes”. When I took my drink to him for check out, he asked for both of our IDs. While I had mine, my friend didn’t have hers on her at the time. I understand that there are rules that store employees need to follow, but there was no reason for him to behave in such an exasperated and annoyed manner. He didn’t once mention that both of us would be required to provide proof of age when he questioned us in the beginning, so I didn’t think much of his question and continued with my shopping. I was ready to quietly leave when I realized I wouldn’t be sold the liquor but he went on with rude remarks about how we both needed to show our IDs. Absolutely unprofessional behavior, I’ll probably just go to Specs next time."