Best Western Louisville South / Shepherdsville

"Overall the experience was amazing Elizabeth and cha's were very professional and both went above and beyond. They both helped to make my day start off on a positive note, I am grateful for that. I would not recommend any other place for a place to stay on top of the staff being awesome the rooms were very clean and breakfast was wonderful. Not to mention they have a nice fitness center... Not just treadmills Nice weight selection!!!!!"

"For the price you pay, this is a great hotel overall. It's not going to feel super premium but you have to level your expectations given how affordable it is. The room was clean and fairly updated. There are parts of the room that looked like they still needed a bit of updating (pain on one of the walls needed patching, scuff marks here and there) but most of the room (and lobby area for that matter) appeared to be updated somewhat recently and looked nice. The beds were very comfortable and the linens seemed fresh and clean. The breakfast area looked good but we didn't partake and went to Cracker Barrel next door. The ladies at the front desk were very friendly and helpful when we entered late on a Friday night. Honestly, for the price we paid you could do much worse for a one night stay."

"Clean rooms and reasonably comfy beds: that's my highest priority when booking hotels for business at this price tier; this place delivered. Props to the cleaning staff and the front desk staff for doing good work."

"The room was clean but extra loud. Between the elevator right next to us, and Latina maids talking super loud first thing in the morning while cleaning other rooms, I barely got any sleep. We were on our honeymoon, so it felt extra trashy. The front desk person was cool, but was missing most of the time we needed something. At one point we waited for 15 min for her to show up so we can get some tissues, since our tissue box had only one tissue left in it - and we gave up and ended up buying some. No one was answering when we called from our room, and there was no one downstairs, so - if there was a way to give 0 stars, that would be it for service. That being said, the location was ok for us, and the room was clean."

"The front desk woman was very kind. There wasn't any shampoo or conditioner in my room, so I asked for some at the front desk and she ended up giving me a baggy full of travel products. My biggest complaint though was the beds because they were rock hard and beds are very important when staying in a hotel. At least the rooms were clean and we weren't disturbed which I was worried about because our hotel room happened to be literally one step away from the elevator. The breakfast was good. Hot eggs and sausage. And there was a waffle maker with strawberry waffle mix and the choice to add chocolate chips to it which was very unique and nice. Sadly, they didn't have my favorite which was biscuits and gravy, but strawberry chocolate chip waffles made up for it."