Comfort Inn
4444 Dixie Highway, Louisville, Kentucky 40216
About the Business
Comfort Inn is a cozy and inviting lodging institution located at 4444 Dixie Highway in Louisville, Kentucky, United States. Our hotel offers comfortable and affordable accommodations for travelers looking for a relaxing stay. With convenient amenities such as complimentary breakfast, free WiFi, and a fitness center, guests can enjoy a comfortable and convenient stay at Comfort Inn. Whether you are visiting for business or leisure, our friendly staff is dedicated to providing top-notch service to ensure a pleasant experience for all guests. Book your stay at Comfort Inn for a relaxing and enjoyable visit to Louisville.
Reviews
"First, there was smell of sewer gas on my room. When I mentioned it the next morning, I was told there was sewer work going on nearby, which seemed fishy because I only seemed to smell it in my room. As I lay I’m my room later it APPEARED to worsen every time the A/C kicked on. When I mentioned that to a different lady at the front desk I was met with a snarky “it’s not coming from the air conditioner.” She said she’d tell maintenance that the sewer gas was being trapped and to put something in the drain to fix it. It took a day for that to happen, which is better than nothing. Second, on my third and final night my sheets came off revealing a disgusting stain on the mattress. Picture attached. Third, the shower could not be turned off so you always get a wet head if you’re not careful. Not horrible but definitely needs updating. One nice thing was the bar/lounge. Not busy at all and a very kind and friendly lady (Cherie… not sure on spelling) manning it. Would be a nice place to hang out instead of leaving to find someplace to eat or get a drink."
"Quick overnight in Louisville. The hotel appears to be in a rough neighborhood. Down the street from an adult bookstore and two blocks from the strip clubs. It sits right on the street, so road noise in the early morning was unfortunate. $120 for Saturday night (incl taxes etc). Rooms are above average and seemingly clean. Bathrooms need help with moisture damage and fixtures upgrade. Was not recognized as a top tier guest and denied extended checkout i normally get (2pm) at other choice properties. Floors in the lobby and elevator were constantly wet from the pool. Walls are thin. Breakfast was so so with typical waffles, powdered eggs, microwave bacon, sausage biscuits with gravy, and bread (which was gone by 9am). Sausage gravy and biscuits were the best out of it all. No yogurt or hot oats. We will go back to the Crittenden hotel or try the other Confort inn. Crittenden was better even though it needs proper landscaping and parking upgrades."
"First, the entry to this hotel is shamefully dirty! It needs a good power washing. Secondly, the rooms are only serviced every three days. You have to go to the desk to replenish your towels etc. In addition, if your there for more than a day, you'll need to empty your own trash into containers by the vending machines. But the real topper was this morning when we went down for breakfast to find NO milk! That meant no cereal, no oatmeal. Since we prefer to not consume the calories of biscuits, gravy, bacon & eggs, it left no options when milk is not available. When I asked why someone didn't report that the milk was low yesterday, the front desk person said the management only schedules deliveries on certain days. So, I guess there is no petty cash to send someone to buy a gallon of milk!! The priority of the management of this hotel seems to be SAVE MONEY WHEREVER we can. It is unfortunate that this particular Choice Hotel reflects on other Choice hotels where service to their customers is their priority."
"The room was comfortable, the vent in the bathroom didn't work. The hotel was clean, but does need an upgrade, mainly the carpet. And the pool needs to be kept at a little warmer temp."
"By far one of the worst hotel as far as customer service. The young girl at the front desk is so rude. I have been a choice rewards member for years. I have always use choice while I travel for work. I normally check out between the hours of 1am and 3am so I can get to the airport for my flight. With that being said I have always use choice because they have allowed me to check in early. This hotel on the other had was not even trying to help. The lady at the front desk claim that it is choice policy to not allow anyone to check in early. I know that to be a lie for a fact. With that being said, I will not be staying at anymore choice hotels. To tell me that the rooms are not clean and that there working on it. We will get you in as soon as we can is one thing. But to straight out lie is another. If you value honesty. Do not stay at Comfort Inn 4444 Dixie Highway Louisville, KY. They really act as if they are above you and you have no other option. Well, I do and moving forward I will not be staying at a choice hotel. Oh and I believe the young girls name is Rosa."
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