Franklin County Health Department - Public Health Center

"Called to ask about vaccines....and the individual I spoke to was rude and uninformative. Also, the number listed here goes no where. I had to call KSS to get a number that actually worked. If KY wants people to get vaccinated, they should take a better approach to community members calling and requesting information, and maybe think about walk in clinics."

"Been waiting for the COVID vaccine for weeks, eligible in 1a. This is pitiful. New leadership is desperately needed. Tax dollars wasted here."

"So instead of being able to call an setup an appointment the dumb ppl at the health dept want u to just call everyday to see if they have an opening that day. Well some ppl have jobs an just can't call everyday an come in at a drop of a dime. Like come on just schedule me an appointment so I know when an what day so I can try an figure out when I need off. Totally unsatisfied an that's the dumbest thing u have to ever came up with.........."

"Waited for 30 minutes during normal business hours to speak to someone. No one was there, the phone just kept ringing and ringing, I rang the doorbell and it just kept ringing and ringing. I guess every employee decided to take lunch at the exact same time. No note that said they were gone or closed."

"Can never get through on the phone but u gotta call at 8 on the dot to get in.."