Mattress Firm 9531 Viscount Boulevard, El Paso, TX 79925

"Awesome customer service. Friendly and very helpful staff that's willing to work with you. Great low pricing and quality mattresses. Come see the staff on Viscount and let them help you the way they helped me out."

"Great customer service with great low prices. Friendly and helpful staff. Need a mattress? They’ll take care of you the way they took care of me. Come see these guys on Viscount."

"We went to the Mattress Firm on Viscount in El Paso and Chris Elliott took great care of us. He listened to what our preferences were and didn't just try to sell us the highest priced mattress. He showed us mattresses that fit our needs in all price ranges. We ultimately went with the Sealy Posturepedic Plus Cushion Firm mattress and got a great deal! I would definitely recommend going to see Chris if you are in the market for a new mattress."

"My daughter and I bought two Stearns and Foster mattresses last week. Chris was very patient and helpful with us, he knows his merchandise. I walked away feeling satisfied with the professionalism and respectful way we were treated. Lets not forget the good price for our mattresses. Will definitely recommend this store."

"I am writing to express my extreme dissatisfaction with my recent mattress purchase and delivery experience from your store. Firstly, when I made the purchase on, I was provided with information regarding the mattress price that has proven to be false. This has caused significant frustration and disappointment, as accurate pricing information is crucial when making such substantial purchases. Secondly, the mattress delivered has been causing severe back issues, contrary to the promised quality. This has adversely affected my health and overall well-being. As a customer, I expect the products I purchase to meet the standards presented during the sales process. Additionally, when the installation guy came to deliver the mattress, it was immediately apparent that it was the wrong one. We conveyed this issue, and the installation guy assured us that he would bring the correct mattress and ensure the incorrect mattress box was returned. However, we have not received the promised replacement, and the mattress box money was never returned and keep it. I kindly request an urgent investigation into these matters and a comprehensive resolution. This should include correcting the pricing discrepancy, providing a replacement mattress that meets the promised standards. Your prompt attention to this matter is appreciated, and I look forward to a swift and satisfactory resolution."