A Caring Touch Pediatrics 230 Fountain Court, Lexington, KY 40509

"Dr Parrot has been our doctor for 5 years. He's fantastic and the kids do well with him. I have one social kid and one skeptical kid and I never worry about going in. The bummer to this office is you have to take a paper prescription vs it being called in to the pharmacy and the strict policy on attendance, bc as parents and working parens stuff happens ."

"The absolute best!! Very caring, understanding, and answer all concerns/questions you may have. We love A Caring Touch!!!"

"Would not recommend. They have no compassion or understanding. I have 3 children and recent divorce. Dr Parrott has been my children's doctor since my first was born, 15 years. With the divorce, and juggling kids, we have missed maybe 3 appointments between 3 kids in the last 2-3 years. The practice fired us. I offered to pay for the missed visits and they would not accept that either. They did not care to hear an explanation for the missed visits and the years with the practice made no difference. I was under the misunderstanding that my provider was compassionate. I was mistaken. Steer clear of this practice. If you are less than perfect they will let you go."

"at one time this was the best pediatricians office ever. there rules are stupid. if you are going through hard times due to covid. bills were not received and then we get a notice randomly that we no longer are able to come back. who does this to a child? missed appts i understand that but over a bill. offered to lay the bill but she refused."

"We moved here from out of state and maybe I just expect a different level of care. The billing department is impossible to deal with. I've made numerous phone calls to both insurance and billing about a specific bill. A caring touch basically told me it's my problem and if i don't pay the entire bill they won't see my kids any longer. I refuse to pay as my son has insurance coverage and this bill wasn't covered based on a technicality. They don't help you and don't seem to care. The doctors are ok..not entirely friendly like I'm used to..the front desk can be rude, and if you have more than two kids forget it! I guess we are in the market for a new pediatric office asap!"