Tempur-Pedic International
1000 Tempur Way, Lexington, Kentucky 40511
About the Tempur-Pedic International
Tempur-Pedic International is a renowned furniture and home goods store located at 1000 Tempur Way in Lexington, Kentucky, United States. Known for their high-quality mattresses, pillows, and bedding products, Tempur-Pedic International offers a wide selection of comfortable and supportive items to enhance your sleep experience. With a focus on innovation and customer satisfaction, this store is a go-to destination for those looking to invest in top-notch home furnishings. Visit Tempur-Pedic International today and discover the perfect products to elevate your comfort and relaxation at home.
Photos of Tempur-Pedic International
1000 Tempur Way, Lexington, KY 40511, United States
Opening hours of Tempur-Pedic International
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tempur-Pedic International
"Terrible customer service, I bought my bed in 2019, now it's crippling me everyday, full blown neck back and hip pain. My bed didn't pass the quarter test. One funny thing about that, a foam mattress isn't going to sag because it's a foamy material. So I was immediately denied my exchange. I'm well within my ten year warranty. Your product is destroying my body. I HAVE FILED WITH THE BBB AND FTC. and I'm going to follow up with them everyday until Justice is served. Thieving liars, Google about them there are hundreds of thousands of complaints online about the pain and lack of care from this company. Also quick side note the escalation manager also threw it out there in my email that my mattress is "stained in the sag area, and also that I didn't provide proof of purchase. But my receipt is in the pictures.. But stands firm on denying Me an exchange . When I made my purchase there didn't exist a mattress protector for the power base beds yet. But I'm definitely calling the FTC daily this is absurd an disgusting."
"I know I only spent $1,769 on the mattress, however, after almost 2 years it has no support on both sides the support is in the middle of the bed. The warranty Dept is ridiculous, send pictures, uploaded 6 pictures and the files do not open. I am on a walker and had cervical decompression fusion in February 2023. Customer service is atrocious! A family member purchased a $500.00 mattress from Costco, and received better service then this!!!"
"I purchased a $3,500 mattress from them and I just went to process of warranty claim four years after purchase. The mattress has a 10-year warranty on it. I purchased a firm mattress but it has lost all support where the buttocks and lower back sit on both sides of the bed. I lost 2 in off my vertebrae in the military, so I need to have a firm mattress. The mattress did work out well at first, but over time it started to decline. I process a warranty claim and they told me because I laid a rod across the bed and put a quarter up against it that it did not measure 3/4 of an inch of sagging so they cannot approve my claim along with telling me that my frame was not a proper support structure. What a joke! It definitely provided the proper support needed for the mattress. They will make every excuse possible for them not to fill a warranty claim please do not buy your mattress from them. Do yourself a favor and shop anywhere else. You have lost a customer for life."
"Horrible horrible experience and customer service. Had a 3rd warranty powerbase ordered not only did Tempur pedic take the entire amount of 2486$ out of my account for the base which was supposed to be free they also took there sweet time giving it back to me. When it was finally delivered it was not white glove service. Delivery guy said he was not trained in hooking up bed but also was told he was just dropping it off. Delivery guy (singular) cause that’s all they sent also drug the bed throughout me brand new house and scratched up my brand new stained concrete floors which can’t be fixed without redoing the entire floor. Been trying to resolve all these Issues for over 2 weeks now with no success. Owner of company needs to reevaluate his customer service people or at least figure out a system that is actually going to work. If this bed wasn’t on credit I would have returned it already just because of the horrible customer service I receive. Also when you try to call them you get told that your hold time is 3-4 minutes and it takes 30 minutes to an hr for anyone to call you back. They need to get it together. There customer service reps work 8-8 but the people or managers that can make the decisions only work 10-4 or 10-5. If that’s the case why open from 8-8. Also if you put a ticket in on the website or send an email that doesn’t get replied to either. Do not buy if you are looking for customer service after the buy. Included in this review are some of the pictures of my brand new now destroyed floors thanks to their delivery service. Didn’t have delivery service like that the first 2 times."
"We spent almost $8000 for a king bed and adjustable base online with a white glove delivery service. After no communication for a month we began making phone calls. Customer service had one story and delivery service had a different story. With every call the stories would change. After 12-15 phone calls and over six weeks from my order they day came for delivery. They arrived with the footer and mattress. The header was missing. They departed and promised to call back. My other bed is in the garage and the new mattress is against our dresser. We were left with no place to sleep and a partial product. After more phone calls and different stories, we elected to return the bed. We can no longer trust this company. The attached pictures show how our bedroom was left. We were told to expect a call 7-14 days to arrange the return and another 7-14 days to process the return. For a premium product we received inferior and untrustworthy service. *We attempted to leave an honest review on the company website, but it was not accepted."
-
Walmart Garden Center
470 N Mayo Trl, Paintsville, KY 41240, United States
-
F.S. VanHoose & Co.
625 Depot Rd, Paintsville, KY 41240, United States
-
Dollar Tree
345 N Mayo Trl, Paintsville, KY 41240, United States
-
Goodwill
373 S Mayo Trail, Paintsville, KY 41240, United States
-
Manning Furniture
1601 US-60, Ashland, KY 41102, United States
-
Go Tri-State Woodworkers
1607 Winchester Ave, Ashland, KY 41101, United States
-
Rent-A-Center
419 Diederich Blvd #5, Russell, KY 41169, United States
-
This & That
1604 Shopes Creek Rd, Ashland, KY 41102, United States
-
Creative Woodworking
12400 Kevin Ave, Ashland, KY 41102, United States
-
Clara Belle’s Resale and Consignment
31034 Prichard Dr, Catlettsburg, KY 41129, United States
List of local businesses, places and services in Kentucky
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos