Lexington Urgent Care - Nichols Park Dr. 4097 Nichols Park Drive, Lexington, KY 40503

"Horrible had a emolyee cut his hand took him in they wanted to argue over payment I told it didn't mater we have credit cards we do workman's comp stuff later then a nurse walks out takes a look and tells we need to go to the hospital. My guys over here turning white dripping blood and these people didn't even have the decency to call 911 for us we were basicly told to go somewhere else thankful my store was only a few minutes I called 911 and got back to the store and started first aid myself. The management of this store will here about this to I'm honestly surprised they even let us leave no less basicly kick us out. Don't go here there not good people they don't care about just your money and ability to pay. 0 starts should be an option"

"I was sick and went to this location and was impressed with the compassion and efficiency of this office. I would recommend to anyone who can not get into see their primary care doctor. I will never go to another Urgent Care Center ever again. Thank you all so very much and I appreciate the attentiveness of the entire staff"

"These ladies here are phenomenal! I can't say enough about the clinic and staff. From registration, to testing, nurses and doctors everyone here is so educated, informative and kind! We have been sick all season with 4 children and myself so I've been here time and time again and it is honestly the best medical establishment I've been to! I tell them every time I leave how great they are and how much I appreciate them! They've been great for both children and adult issues. This is the place to go!"

"I'm not one to leave reviews but everyone needs to know not to go to this place. I came to get a covid test. I checked in gave insurance to them. They said I wasn't on my insurance at all and my secondary wouldn't run without a note saying the first was canceled? They said I could pay for the test get a letter from my insurance and then come back and they would reimburse me. So I said okay they she said it would be $200. For a covid test! I immediately left and called my insurance. My insurance said that it was fine. And that they should have called because I am in-fact on the policy. I truly think this place was trying to scam me out of $200. A covid test is not that much money."

"I came because I thought I had a sinus infection. I checked in inside the building, then they texted me a link, and sent me back out to my car to fill out the paperwork. When they texted me to come back in, they said that based on my symptoms, they would test for flu, strep, and covid. I got the swabs, then went back to my car to await results. Thankfully, all tests were negative, but the exam showed I did have an ear infection, so they sent me in a prescription without incident. Overall, it was a really quick and efficient process. The longest wait was for the tests to develop. Other than that, I was seen swiftly and immediately. All the staff were friendly, efficient, and courteous. They had Valentine’s decorations up in the office that made it feel more festive, but overall, the space was dim, shabby, and dingy. It could definitely use a fresh coat of paint and some deep cleaning. It feels old and dirty in there. Good thing I spent most of the time in my car; the office wasn’t somewhere I wanted to linger."