K Bella Medi Spa,

5000 Shelbyville Rd #1110, Louisville, KY 40207, United States

"Don't go there, I was on my first date, where we agreed on $450 for 3 chemical peeling sessions, then After I paid she changed her words and said she meant 2 chemical peeling sessions for the face and back for $450. I asked her yesterday to increase the strength of the peeling material, so she asked me for more money, and I said Well, when I came today to the appointment, I found the place closed, and she does not answer the calls. I am there 20 minutes before the appointment, and I waited about 35 minutes. I call her, but she does not answer. Her neighbor in the place works as a barber. He says that she always does this. There is no punctuality, and she always sees her customers who are unhappy and do not return."

"DO NOT GO THERE! I got Botox in my forehead here, it was my first visit and instead of starting low and increasing she gave me way to much! My right eyelid is sagging! It can take months for Botox to get out of your system. I called Krystal and told her so we scheduled an appointment and she scheduled it wrong twice, so I showed up and she wasn’t there. I called her the second time and she came back to her salon to see me but I had to wait 40 minutes for her to get there. I definitely would not recommend this place! She keeps trying to push you to buy her high dollar products and procedures. I’ve spoken to other medical professionals and told them what happened and they said she definitely doesn’t know what she’s doing! And she doesn’t care. All she sees is dollar signs."

"I saw Krystal for a lip flip and I absolutely LOVE my results!!! Her scheduling is quick and she was very professional and extremely comforting and nice. Cannot wait to go back. And will be recommending her to all my friends!!!"

"Very professional. I responded to an ad, and was surprised to be contacted within a few hours, and I was able to schedule an appointment easily and quickly. I received texts about what to do when I arrived. Upon arrival Makayla greeted me at the door and we went to the treatment room. She proceeded to interview me about my skin, problem areas, and what I expected. This was in a very relaxed but professional manner, and not rushed. Next, Makayla started my facial. Very refreshing and relaxing, we had conversation about the procedure and normal conversation. This is the first facial I have had in several years. I know things won’t happen with one facial, and I was so pleased with it and Makayla, I immediately scheduled my next one!"

"Love Makayla! I followed her when she opened her own business because she is one of the only estheticians who actually taught me about my skin. Not only that but as a mom and a business owner, my schedule can be really hectic and she accommodates to me so well. Customer service like that is what keeps me coming back to her."