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The Growth Center For Counseling and Wellness
4925 Charlestown Road, New Albany, Indiana, United States
About the The Growth Center For Counseling and Wellness
The Growth Center for Counseling and Wellness is a leading institution located at 4925 Charlestown Road in New Albany, Indiana, United States. As a trusted provider in the field of health and wellness, our team of doctors and counselors are dedicated to improving the overall well-being of our patients. We offer a wide range of services including individual counseling, group therapy, wellness workshops, and more. Our goal is to help individuals achieve personal growth, mental health, and overall wellness. Visit us today to start your journey towards a healthier and happier life.
Photos of The Growth Center For Counseling and Wellness
4925 Charlestown Rd, New Albany, IN 47150, United States
Opening hours of The Growth Center For Counseling and Wellness
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Growth Center For Counseling and Wellness
"I was, and am currently in a state of deep depression and I am seeking help. I filled out the online new patient form to get help but have not heard back from anyone. It's been over a week and my situation is getting worse. I am desperate for help and it feels as if this place does not care enough to reach out. I will be looking elsewhere for the help I so desperately need."
"I never make reviews for companies but I felt like I needed to for here. I have been going here regularly for over a year, and was suddenly charged 50.00 for an appointment that I never made. I called the receptionist and they said I was charged for a no show. I told them I never made the appointment, and never received a call or text confirming said appointment. She said she would contact the billing manager to see about a refund. Two weeks go by and I have not heard back from them after leaving several voicemails and emails. I had to dispute the charge with my bank to get my money back. Not to mention they wrongly prescribed MY medication to a family member who also goes there. I guess they got the names mixed up. Thankfully we caught it and they didn’t take the wrong medication. I would not recommend coming here at all. Communication is awful and extremely frustrating."
"I love Dean and have been going to him for several years. The office staff is the rudest, least helpful people I have ever dealt with. Guess there is a high demand for this type of business and they act like it. I’ve noticed other complaints about the same thing and their response is always the same. “The review was inaccurate or they have no record of the incident.” Well I’m not lying, two different emails were left and a voicemail and none were returned. Just talked to the office manager and have never talked to someone that could have care less. Just a bad office manager and it shows. If she reads this, she can cancel my appointment. I’m done with this place."
"I have always been treated with compassion and respect. The refill requests are efficient, if there's a delay it is typically within a reasonable amount of time. I've always been able reach someone on the phone with ease. Calls are returned within 24-48 hrs which is excellent compared to some other offices. I feel the physicians, therapists and other providers truly advocate for patients and are committed to helping patients improve overall wellness and feel better. They have accessible hours for people who work long hours, and are flexible and helpful in rescheduling if you have something come up. Highly recommend this office to anyone. Recommend avoiding less than 24 hr cancelation or no call/no shows out of courtesy for the many people who need appts quickly, and out of courtesy for staff/therapists/psychiatrist. This is a great organization, and they're in high demand for a reason. They do a really good job and very professional."
"DO NOT GO HERE if you rely on medication and good communication. Medication refill requests go ignored and then you go without your medication. Not very good especially seeing how we are seeing them for mental health and messing with peoples medication can cause more issues. Looking for a new place after this happening 4 times now."
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