Holiday Inn Express Wickam Inn

"I called to check availability for my family to attend a graduation. I am not new to the Army, but I was treated as if I were new. The lady at the front desk was rude. When I asked if there was availability her response was “you know you can check the availability on the IHG app” as if she didn’t want to do her job."

"The front desk lady who checked us in was not at all friendly. The room is nice. The bathroom needs some work. Everyone was nice other than the lady who checked us in. Perfect location of us. The breakfast was good and everything was clean."

"Nice, comfortable rooms. The front desk staff is nice and helpful. They're short staffed so full housecleaning is offered once a week for longer term stay. You can always get additional supplies, towels, toiletries. Breakfast is your standard Holiday Inn and really.... it's the same thing pretty much every day. The fitness room is small, very few exercise equipment but there are 3 fitness centers nearby (within a 10- minute drive). If you're here for training, there are shuttles that take you to the schoolhouse in the morning and drop you off in the evening as well."

"Staying here for a few weeks while waiting on housing. It is clean enough, but like everywhere, they are short-staffed and you can tell. We have been here for over a week and had to request servicing to our room - and no, we did not have the “do not disturb” sign on the door. They do not offer double suites like I have had at many other on-post hotels. They have standard rooms and a suite with a bedroom and living room. Two double beds - not queens. The living area does have a pull out couch, but I’d bring in a cot before sleeping on that! It’s too small for the five of us, to be perfectly honest. We ended up having our oldest go stay with her grandparents during our stay. The rooms have an extremely small kitchenette with NO amenities, so if you are PCSing, you will want cookware, silverware, dishes and all cups if you want to take advantage of that. Also, the refrigerator is laughably small. I will say that the hotel breakfast has been quite good, but it’s incredibly crowded and they need to double the amount of seating. They don’t want you taking food out of the breakfast area for some reason. It’s still far better than what I would get for this price off-post, but not as nice as Scott AFB, JBER, JEBLCFS-FS, or many other places where we have had temporary lodging. Also, since housing was not available yet, we were able to get a letter from Knox Hills housing to match our BAH, which is super helpful."

"The rooms were spacious and clean. Personnel is very approachable and friendly. Unfortunately, if you don't have a car everything will be really far away. They used to have a small shuttle to take people to different areas on base, but currently, they don't have anymore."