HMH Medical Group - Radcliff Family Medicine

"(BEWARE) This office is a joke. I been having extremely high blood pressure. I called them for appointment that I had to wait a month for. Told them what was going on. They sent me a text saying that my appointment was at 9 am. I arrived at 9a.m. The lady was waiting on me was nice . Which the only nice one there. This old nurse jump said he is late. She went straight to the back room.She came out with this micles dude with tattoos everywhere. Like I supposed to be scared. He told me they can't see me noore because of me missing a appointment. I will be getting a letter. The staff is rude. They still was not able to get my blood pressure down. I don't think they went to school. I went to urgent care. They got it down no problem.. aThis place was a waste of time"

"I have been seeing Dr. Loesevitz for 4 years now and he is great! I always feel heard and respected, and he takes his time with each patient. I never have felt rushed which is very rare to find in a PCP. I can't recommend him enough."

"Went to get bloodwork done at 915am today. I called 2 days prior to make sure an order was in for bloodwork. They said yes. I told the office I would come in Friday off a 12 hour fast. I got to the office, they checked and said yep your order is in the system have a seat. A few minutes later they call me up and say turns out this is an old order. Let me see what we can do. I few minutes later they tell me that they can't do the bloodwork because my Nurse Practitioner is in with a patient. Which has happened the last two times I went for bloodwork. They told me to come back on Tuesday fasting before my appointment. Which by the way is at 330pm. Wait what? I love my Nurse Practitioner, he is a great guy but he can't run the office too! Ever since Baptist Health took over this office it has been terrible. If I could give a 0 I would. This office needs to be retrained and overhauled. Just sad!"

"This place was such a breath of fresh air after dealing with unprofessional & low quality doctor offices in this area. I am used to a doctors appointment taking a minimum of 3 hours (my last doctors office would have us wait literally HOURS to be seen and were always behind schedule). With this office I had literally NO wait time. Plus the staff and doctor was extremely friendly and helpful to me! The office was clean and ran professionally. I got my entire appointment completed in 45 minutes and couldn’t be happier with my new doctors office. Thank you guys for amazing work!!!"

"I have been a client at this clinic for about 4 years. Never has the Doctor been on time for my appointment but I could live with that. I made an appointment for a possible infection and the Doctor did not even do an exam, sent me to do my own. Today I had an appointment and was sitting in the waiting room after checking in, another person came to check in for an appointment that was scheduled with the SAME Dr. 15 minutes after my scheduled time. They called the ohter person back and when I asked them why they called a later appointment was told that it was because of the room that they needed for my exam. about 5 minutes later they came and told me that the Dr. was running about an hour and a half late. This is the worst clinic I have ever been to and they will be losing my entire familybecause of lack of respect for client time. They tell us we need to be 30 minutes early and then they run more than an hour late."