Lowe's Home Improvement

"They sold my wife the wrong kind of flooring, I tried to return it and they said they would not take the return. Now I'm just stuck with it. Money wasted. This Lowe's store has permanently lost my business and I will go out of my way to go to Home Depot from now on, or Ace hardware which is actually closer to my house. Thanks Lowe's! You just lost a customer forever. Also I work with a lot of contractors on many projects and we used to always use this Lowe's in Danville, but no more. It is my wish that over time this will add up to tens of thousands of dollars of lost business for this store through me. I hope it was worth it for them to refuse this small $100 return."

"Every time I go in to this Lowe's, it seems the employees always approachable and ensuring I am finding what I need. They'll take me to the shelf if I'm not familiar with that particular part of the store. The Danville store is always friendly and helpful."

"Still has the most dirty boxes of stuff. No matter what you pick up it’s filthy and you need to wash your hands. Prices will soon be their demise. They don’t seem to comprehend that everyone has the internet in their pockets. And, ordering for next day pickup doesn’t mean next day it could mean next week or longer."

"I am an electrician and they have all best Klein tools, to do my job"

"This store is hit or miss. Some days you'll find friendly and knowledgeable staff, others you won't. Massive store but good luck ever getting big appliances from them without waiting at least a week. Nothing is in stock in the back. Possibly has literally everything Lowes sells all in one location. Seems to be the go to spot for home improvement projects. I can bet I helped keep the lights on myself this month. Will definitely return- what can I say? I'm a gambler."