Baptist Health Urgent Care 101 Stonecrest Road, Shelbyville, KY 40065

"This location is only good for viral infections and stitches. My dad had chest pain and high blood pressure suddenly on Sunday. They used a stethoscope and said lungs were clear. Gave him cough suppressant pills and sent him home. Less then 48 hour I took him to his doctor and got a x-ray. . He had a collapsed lung and is now hospitalized. Always get a second opinion if you don't agree with what the Urgent Care says."

"Very poor level of care. Unretrieved open urine samples left in box to be spilled or mixed. They charted my blood pressure was elevated without ever taking my blood pressure. You won't see a Doctor and the practitioner wouldn't listen, wouldn't help, and then upon being questioned for alternatives stomped out of the room in a huff without ever actually treating me and had to be told to correct misinformation in chart. Would not answer followup questions about OTC alternatives. Literally zero help. I came sick to be helped and left with no help. Total waste of time and money."

"My future job sent me here to get a pre employment drug test, the front desk ladies were absolutely wonderful. However the woman (They called her Trina) was supposed to do my drug test was absolutely rude the entire time from start to finish. Was not friendly at all. It got to the point where I went to ask the front desk if they could please get someone else to do my test, which they were kind about and one of the front desk ladies actually did it herself. This was my first time here, & I don’t think I will be back. I never got the ladies actual name, but like I said they called her Trina and she has a tattoo of a saying or quote on the back of her arm. That’s about all I know about her, she never gave me her name. I appreciate the ladies at the front being so kind, & understanding."

"We’ve been going to urgent care at this location since they opened, we love the staff, efficiently, knowledge, & kindness they show to each of us! Dr. Steven rocks, but all of them do! You aren’t just a number to them, they treat you like you are their own patients! Highly recommend & grateful to have them so close with amazing hours!"