UofL Health – Medical Center Southwest

"I arrived at around roughly 8:30pm due to chest pain and abdominal pain. I get it, things won’t be snappy but when I was asked my symptoms I said chest pain and the response I got was “I won’t note that too much because that’ll take 6 hours and I doubt you want to be here that long.” Okay.. I get to the back and it takes an hour for someone to take my pee. Another hour for me to get blood work and then I finish my CT at exactly 12am. 1:37 am comes around and I asked to be discharged. When I did this all the nurses immediately began to harden their tones and were very rude to me. I had to sign a paper saying if my results came back and were life threatening they would not contact me and if I died it was on my hands not theirs! Worst place to go to. If you can drive the extra miles for a better one."

"Waited over 6 hours for blood work, Ct scan, to just be started and still currently waiting. And there was THREE people here. Clearly no one wants to do their jobs. On a Friday night was better going anywhere but here."

"From the time I walked in to the time I left was treated with kindness and patience. Everyone listened to all my concerns. Very good experience."

"Worst hospital I ever been to! Room was dirty sheets on bed had something on them, didn’t even clean the room before I entered. I gave these ppl 2 chances, I took my daughter & they was rude & not listening to her & when we left she got sicker. Got into a wreck & they told me to just go see my primary care dr. I didn’t ask for pain meds or anything!! They were extremely rude & nasty about a work note. DO NOT CARE ABOUT PTS AT ALL!!"

"I had a really good experience here. Everyone I met was very nice, and helpful, and made sure I felt safe. Miss Karen helped me get registered and helped me calm down. The doctor who drew my blood was very nice as well. She talked and helped keep me distracted while drawing my blood. I didn’t get her name, sadly. Miss Rhonda, who did my EKG, helped give me some comfort and listened to the issues I had been having. I will definitely return here if I need medical help!"