UofL Health – Medical Center Northeast
2401 Terra Crossing Boulevard, Louisville, KY 40245
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Location & Phone number
2401 Terra Crossing Blvd, Louisville, KY 40245, United States
About the Business
UofL Health – Medical Center Northeast is a leading healthcare institution located in Louisville, Kentucky. Situated at 2401 Terra Crossing Boulevard, this hospital offers a wide range of medical services and expertise to the community. With state-of-the-art facilities and a team of dedicated healthcare professionals, UofL Health – Medical Center Northeast is committed to providing high-quality care and compassionate treatment to patients of all ages. Whether you are in need of emergency care, surgery, or specialized medical services, you can trust in the expertise and commitment of the staff at this renowned medical center.
Reviews
"Went in for labs and scan told they didn’t have correct insurance and and made me reschedule. Called downtown and was told insurance was fine should have stayed. Went back on Monday and sat for 45 minutes before I asked about labs. Said they did not have my order. Called downtown and they said they should. Total lack of knowledge at front desk."
"Called on Friday to make an initial 1st visit for my 10 year old son. Monday was first available. I was called on Saturday told to be 20 minutes early for registration I show up at the location 30 minutes early to find out they don't see children at all. How can family medicine place not see children and why would they schedule an appointment for a child if they don't take children"
"My wife has been sobbing in my arms for hours because of this office's torment. They insisted that my wife make an in-person appointment to refill a prescription. Desperate for care, our family hastily arranged time off work and care for a sick child to accommodate the order. On arrival they refused to refill the Rx, bragged that they never intended to, and dismissively told my wife to meditate the problem away. It is shocking to experience such cruelty imposed so casually on a suffering family."
"Pre-registration means they want your money before you go in for testing. They call you, put you on hold, then act like you called them. Next, they ask for info I don't share over the phone to anyone. As if my doctor doesn't have all this on file. Instead of just telling you to get there a little early and registration can be completed on the spot the same day. Appointment cancelled. I'm going somewhere else for the diagnostic imaging."
"The service here is terrible. First of all the lady at the window said that for our service she needed 122.22$ when we had insurance covered but she still asked for didactable of 122.22$ I was shocked but still gave her 122.25$ then she pulled up a plastic ziploc box from under the table and gave me 3 cents back, I asked her for receipt and she said, "i don't know if I can print one, let me see." Then she called me back to the window and said, "oh I'm sorry it was 20$ not 122.22 I made a mistake here is your money back.". Then we went in and the doctor came in and did absolutely nothing, they made us wait until 9pm when they close then he came and said that you guys have to go to ER. Yeah thank you for making me wait 2 hours."
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