The UPS Store,

2438 Monarch Dr Ste A-300, Laredo, TX 78045, United States

"Staff was so helpful and I was in and out of store at no time. Excellent service."

"Not sure how they can even call themselves a company when they do not answer the phones... at all.. and their voicemail is full so the only way to reach them is going to the store in person. Not sure who manages this store, but I sure hope they can fix this issue."

"Had my mom go down to the ups store. A man there with sunglasses told my mom she should speak English because we are in America and proceeded to be racist toward her! This is unacceptable and I’ll be contacting corporate office!"

"1 star! Because I cannot put 0. The man with sun-glasses has horrible customer service experience. If you don’t like your job, just quit. You seriously make people I know go to other locations because of you. Smile at least."

"The worst attitude ever. I send out items almost everyday and their attitude is disgusting. I came 30 MINUTES before it was closed and no... THEY DIDN'T LET ME DROP OFF MY STUFF. It isn't the first time that I have come in 30 or 40 min before they close but they decide to close the store early. Why do they have their hours online and on store if they decide by themselves to close 30 minutes before? There is a lady that works there and she is the sweetest ever tho. But yeah be aware of their disgusting attitude."