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Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel
447 Farmington Avenue, Louisville, Kentucky 40209
About the Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel
Holiday Inn Louisville Airport - Fair/Expo is a comfortable and convenient lodging option located at 447 Farmington Avenue in Louisville, Kentucky. As an IHG Hotel, guests can expect top-notch service and amenities during their stay. The hotel is situated near the Louisville International Airport, making it a great choice for travelers. Additionally, its proximity to the Kentucky Exposition Center and the Kentucky Fair and Expo Center makes it an ideal accommodation for those attending events or conferences. With modern rooms, on-site dining options, and a fitness center, Holiday Inn Louisville Airport - Fair/Expo provides everything guests need for a pleasant stay in the heart of Kentucky.
Photos of Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel
447 Farmington Ave, Louisville, KY 40209, United States
Reviews of Holiday Inn Louisville Airport - Fair/Expo, an IHG Hotel
"I wish I could give more than 5 stars! After a bad night at a rental house, we got the last room available for the weekend! Thankfully! Everyone here was so nice, accommodating and welcoming. They all went above and beyond in the customer service department!"
"I called the front desk on January 10th at 2pm. The lady that answered the phone was extremely rude. She was unable to tell me the rate difference between two room options. After I asked for her to transfer me to reservations, she said "I don't transfer" and hung up on me. I have never experienced a person so unwilling to communicate in my life. Unbelievably poor customer service. I will not be staying here in the future."
"Had to show animals at expo center. Great location. Kiddo left her shoes under table switching prior to event. Our fault but when checking Kim at the front desk was so short with us. I'm a mom of 4 girls on a solo 4h event. Be kind Kim. The rest of your staff was quite nice. Kim you leave alot to be desired with your phone etiquette and also grace with others. Yes I had searched luggage prior to calling. Yes I waited until next am to call about the issue. No I did not need your false smile to aid in my morning. Also their phones apparently cut off alot.... at least when Kim answers you can't hear her."
"If I could give more stars for service I would! I came into this hotel on Monday and was having a very rough day. I was met at the front desk by the amazing Ashley who greeted me with a smile and positive affirmations to try to make me feel better because I was visibly flustered. She went above and beyond to ensure that my time there was less stressful than it needed to be and that I was no longer stressed or upset. Mind you, the stress had absolutely nothing to do with this hotel or the stay. The shuttle staff was amazing! They took me to work daily while I was in town and brought me back. They checked on me and made sure I kept my spirits high. Roger has a great spirit and I loved my conversation with him in the shuttle. This team is it!!!!!!! I am in the business of customer support and I can’t stop telling my friends and family of the support and love I felt when I walked in those doors! Ashley made my entire week and reminded me that there are kind people in the world. I needed that. Thank you so much!!!!!!!"
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