Thorntons,

14101 Shelbyville Rd, Louisville, KY 40245, United States

"Out of the way station we certainly be on my radar when in the area. One of the cleanest store and bathroom I have ever seen. Just no hot food at midnight.."

"People are coming in without mask the gas station with the squeegee there is no solution to clean the car windows. Sometimes there are very long lines. The employee tonight 12/20/20 denise was by herself from the morning till night there was no one helping her. I felt bad for her. Were is the help the trash cans outside were full of trash. The parking lot is dark and very hard too see especially when backing out of the parking lot. Were are the others employees there is a lot of people who come in the day and night."

"The rude, homely woman named Lisa that works either night shift or morning shift, is downright despicable. She was rude and got an attitude with me about something that could’ve been said appropriately and calmly, and when I apologized she continued her loud mouth."

"The worst men's bathroom I have ever seen. Not toilet paper or paper towels. There was poop on the walls, on toilet, and on the handicap rail. The floor was sticky and had trash all over. The sink was full of dirt and hair, obviously had not been cleaned in a while. There was a water leak on the ceiling and dark spot on the wall looks like mold."

"Came to this Thornton’s to get breakfast as I’m working on a construction site down the street. I take a few minutes to take in all the options they have for burritos there are no current customers waiting or even in the area. When this African American lady behind the counter with a hairnet on proceeds to tell me that they are all the same very rudely. Clearly they weren’t there were many different options. But I guess I inconvenienced her day somehow. Will not be returning in the future not gonna be treated like garbage when all I was doing was trying to get breakfast."