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Quality Suites
1500 East Crystal Drive, La Grange, Kentucky, United States
About the Quality Suites
Quality Suites is a premier lodging institution located at 1500 East Crystal Drive in La Grange, Kentucky, United States. Our hotel offers spacious and comfortable suites equipped with modern amenities to ensure a relaxing stay for our guests. With a convenient location near local attractions and dining options, Quality Suites is the perfect choice for both business and leisure travelers. Enjoy complimentary breakfast, Wi-Fi, and access to our fitness center during your stay. Experience exceptional service and hospitality at Quality Suites in La Grange.
Photos of Quality Suites
1500 E Crystal Dr, La Grange, KY 40031, United States
Reviews of Quality Suites
"Update: I have audio recording of the hotel manager refusing to refund because I wrote this review! Owner checked us out and charged us $391 for a pet we didn’t have! House keeping was in our room and agreed there were no pets! Owner refuses to refund us. It’s not my fault if there were pets in the room before we came in. Owner refuses to check the cameras to verify. I have the proof I didn’t have a pet yet I’m being charged. Hotel was run down and broken. Curtains missing and ripped, desks broken, ROACHES crawling in the coffee pot and in the bathroom, handles falling off, holes in the wall, trash in the pull out couch, etc. Heather and the house keeper were great!"
"My daughter was getting married , and called to see if I could check in , extremely early. They did not only accommodate me , but were extremely helpful and supportive. The room was immaculate , perfect , and cozy ! This motel , show be a 5 ⭐✨⭐✨⭐ Thank you again Will only stay here , while visiting , Lagrange !"
"Room very dated. 3rd floor smelled so bad had to go to different floor. Breakfast nothing but skim milk nothing fresh! Coffee no go, juice not working. Cleaning lady was nice only thing I could say."
"People were friendly, however, did absolutely nothing to try to please their guests or improve upon anything outside of giving the general manager’s phone number out. They don’t bring anything to your room… you have to go get it… they don’t have enough supplies (we asked for an extra blanket because there weren’t any on the pull out and we were given one but were told it was the last one they had… what about all the other guests?)… no housekeeping in the evening hours so guests trash piled up… definitely not a hotel we would recommend."
"Rooms are not cleanly, my 1yo found a pill on the floor, fridge was stagnant and hardly cold, both rooms we are in have an unpleasant odor. Rooms are very dated, linen is not overly clean either. I wouldn't stay here again. We called comfort in down the road and they were booked, I was assured this was a partner company so I thought reviews would be similar and boy was I wrong. The first room they tried to put us in, the bed had a crater in it. Amenities are minimal, vending machine is very basic with minimal selections. The only cleanly smell in this hotel is the pool."
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