Candlewood Suites Austin N-Cedar Park, an IHG Hotel
1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Location & Phone number
1100 Cottonwood Creek Trail, Cedar Park, TX 78613, United States
About the Business
Candlewood Suites Austin N-Cedar Park, an IHG Hotel, is a cozy and comfortable lodging option located in Cedar Park, Texas. Situated at 1100 Cottonwood Creek Trail, this hotel offers spacious suites with fully equipped kitchens, free Wi-Fi, and a 24-hour fitness center. Guests can enjoy the convenience of an on-site convenience store, outdoor gazebo with BBQ grills, and complimentary laundry facilities. Whether visiting for business or leisure, Candlewood Suites provides a relaxing and home-like atmosphere for guests to enjoy during their stay in the United States.
Reviews
"Upon walking in, there was a very strong bleach smell. Didn't think much of it, but the following morning, I woke up with a chemical burn reaction all over my face. So it was either the pillow case or towels. But the ironic thing is that the room did not feel or look clean. We didn't even shower there because the tub seemed like it hadn't been cleaned in a while. Was here for 1 night visiting family and would never stay at this property again."
"This hotel should be shut down!!! Booked for 1 night and couldn't stay due to Bed bugs coming out in the middle of the night! Asked for a refund and their first response is that they could Give me a partial refund ...did they not hear me say that their hotel had bed bugs!! What a slap in the face I had to leave in the middle of the night after being up all day. What a disaster!"
"The sheets had body hair in them. The manger came and replaced them for us, but it was still kind of gross. We asked for an new room but there apparently weren't any available. Then the eating utensils weren't clean and we found chip crumbs under the table. The parking lot was kind of a pain to get into and the parking stalls so felt really tight. I will not be staying here again in the future."
"Got the room for location. The hotel is dirty in public areas like the elevator is really bad. Soap and shampoos were not refilled. Other guests that live there have large dogs that are not on leash. The dog was waiting at my door twice when I went to open my door, and they had to pull the dog back by collar. Could hear a couple beating up each other up Saturday morning as I was leaving room to check out. I called and let the front desk know that I would leave a review. Please do not leave the review until the manager calls you. He will call you tomorrow at 10 am. I let that day pass and never heard from the manager. Of all the Candlewood I have stayed in, this is the worst one."
"Stayed 2N in a king room. Receptionist was friendly & informative. The room was clean & appreciated the body lotion & body wash. Could be improved to take the trash out more often- every time we used the stairs, every level had a trash bag waiting to be taken out. You get what you pay for & it was a clean, affordable hotel."
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