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Big Lots
919 North Shepherd Drive, Houston, Texas, United States
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About the Big Lots
Big Lots is a well-known furniture store and home goods store located at 919 North Shepherd Drive in Houston, Texas. With a wide variety of affordable furniture, decor, and household items, Big Lots is a one-stop shop for all your home needs. Whether you're looking to furnish a new space or simply update your current decor, Big Lots has everything you need to create a stylish and comfortable home. Visit our Corporate Information Site for more information on careers, Investor Relations, and other Big Lots news.
Photos of Big Lots
919 N Shepherd Dr, Houston, TX 77008, United States
Opening hours of Big Lots
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 19:00
Reviews of Big Lots
"Do not go here. If I could give a zero I would . Normally don’t entertain this but would hate for someone to have to go through what I did . I made a purchase in Jan 19th 24 at 8:49pm ( mind you store closed at 9pm) also keep in mind at the time there was no one inside store besides me making purchase manager on duty and cashier . Fast forward I left my phone in the cart ( in front of the counter where cameras face ) the phone magically gets legs and walks sways coincidentally at the time the employees leave and close out store ….. I come the next morning to attempt to see footage and make a police report … and after awaiting 6 hours for HPD to show up they say yes they seen my phone and saw employee take the car to an area where ( clearly they knew cameras did not see that spot ) and when comes back out you don’t see my phone and therefore since anyone can see what occurred no charges were filed against the employee because they didn’t physically see her putting it on her person due to the cameras not seeing that part however video showed my phone magically disappeared and I winded up with numerous fraudulent charges and a whole phone which I use work to replace . I contacted corporate numerous times and made the location numerous times and even referred to the online form the website refers you to and it’s now February 6,2024 and nothing has been done . Big lots DM managers have done nothing and no accountability from anyone to this day. Needless to say, everyone has just turned the blind eye as it does not involved them personally. Hope everyone has a better experience and be careful. If they did this and nothing has been done ain’t no telling what has been swept under the rug. ( excuse the typos ) ( wrote said review via phone ) !!!! Shout out to Manager Milton whom was very helpful despite of being limited actually showed great customer service … but store manger Dexter , loss prevention Laura and DM Ron weren’t able to answer anything or give any updates . Clearly we know the police force can only do so much but you would think since this happened in their premises something would have give but nopeeeeeee… if it’s not a major crime everyone else’s everything slide which is why we are where we are … slowly regressing and not progressing"
"They almost always have everything I need. The only time they don't is when they have super sales and other customers beat me to the punch but that rarely happens. Staff is friendly and patient too."
"This store, Big Lots has something for your entire family from infants up.Its like a mini Walmart store.This store has lower prices I think then Walmart n other stores on a lot of items.Eveybody get up and go check out a "Big Lots store in your city.I bet you want be disappointed."
"This Big Lots appears to be an older, smaller store, and it’s definitely seen better days. Immediately entering the store, you’ll notice that this store is not ... vibrant. The floors are really crummy and reflect that the shelves have been moved and the floor left in disrepair. Although the floors aren’t really the end all of a store, the selection at this store tends to be lacking. There are frequently expanses of shelves that are completely empty, and sometimes finding the items we need are hit or miss. The pricing at Big Lots is a little all over the map. Some things like milk are pricey, for example, so be a little bit aware if looking for a good deal. The parking lot of this shopping center has also been known to have some incidences of crime. I don’t think there is any security in the parking lot, so be aware of your surroundings for sure. Over all, this is a little bit middle of the road and the Big Lots in other locations farther out of town are in better shape."
"It's what you expect a big box discount store. This store has everything from.shampoo to furniture surprisingly It also has customer service. It is clean. And the layout is almost random but the aisles are clear."
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