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St. David's Children's Hospital Emergency Room
12221 North Mopac Expressway, Austin, Texas 78758
About the St. David's Children's Hospital Emergency Room
St. David's Children's Hospital Emergency Room is a leading healthcare facility located at 12221 North Mopac Expressway, Austin, Texas, United States. This specialized institution is dedicated to providing top-quality emergency medical care for children in need. With a team of highly trained and compassionate medical professionals, St. David's Children's Hospital Emergency Room offers a safe and welcoming environment for young patients and their families. Whether it's a minor injury or a life-threatening condition, patients can trust that they will receive the best possible care at this esteemed institution.
Photos of St. David's Children's Hospital Emergency Room
12221 N Mopac Expy South Entrance, Austin, TX 78758, United States
Reviews of St. David's Children's Hospital Emergency Room
"Waited 3 hours and yet to see doctor. It’s a shame for the management and leadership of they are are short of staff. After 3 hours waiting the lobby, we had to leave with out seeing a doctor and taking back my one year old home. It felt hurt and it does hurt, but you guys don’t care. I bet if my little one made it to room to see a doctor, we would water 3more hours. A 3 hours visit to ER and yet not able to see a doctor? A shame I will definitely alert my friends and community I know to pick alternative ER then you guys. Reason you’re getting 2 stars is that one for front desk/nurse."
"There was one nurse to check everyone in and get them registered plus having to screen them through triage. It doesn't seem safe to only have one person doing all of that plus helping clean rooms. That being said the nurse was excellent and I pin this on administration for being short staffed. We got settled into a room about an hour after triage and then the nurse quickly popped in and asked a few questions it has now been almost another hour and no doctor. This is not St. David's usual patient care. I do understand patients are prioritized according to severity but there could be more communication."
"I took my son to this emergency room at 2 am as he was suffering from an unknown illness. Up front the nurses seemed to have no real care for his condition or compassion. They finally got him in to a room and the dr came in talking as if he was drunk or on some sort of drug. He said there was no point to run any test and diagnosed him with croup. He instructed a nurse to give my son a steroid and sent us out. He told my son he would feel better in the morning and it would last for 3 days. Completely incompetent. The next day I went to a real dr office where he was positive for FLU. Now he his a proper diagnoses and medication that will actually help him! These people need to have there position reevaluated. This dr should not be instructing anyone to do anything at all. He was a mess and appeared to be on drugs."
"We had the most pleasant experience at St David’s Pediatric ER this weekend when my 4 year old son needed stitches. We went in at 1:30pm on a Saturday and had no wait, were brought right back through triage and into a room, and saw the doctor within minutes. The nurses were attentive and wonderful, as was child-life, who explained what they’d be doing, and our doctor, who my son said was “so so nice”. Everyone who came into his room kind, gentle, professional & reassuring. We were in and out with four stitches in less than two hours."
"The triage nurse was so sweet and patient. We got to a room quickly and the doctor came in within minutes. Dr Ashley was amazing. She was straight to the point and very informative. The nurse was also awesome, answering my husbands many questions. I’m so glad I brought my baby here, they got us in and out so she could go home and rest. Thanks to everyone that took care of my baby girl!"
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