Urgent Care For Kids - Cedar Park

"Worst place to visit..our son tests ( strep and flu ) came negative and nurse practitioner prescribed him an antibiotic. After 4 doses of antibiotic he was still having high fever. When I called them they asked to come again. For this 2nd visit they again charged us $160. They did flu test again which came negative. Nurse practitioner came in the room and quickly checked his ears and said he has infection in both ears. According to her there was no infection 2 days back(1st visit) but now he has in both the ears which requires another antibiotic. When we asked few questions she got offended and said if you have questions go to your pediatrician. We do treatment based on evidences. We immediately went to ARC and there doctor checked his ears and found no infection. Beware of these urgent cares where nurse practitioner just diagnosis every kid with ear infection and run antibiotics if other tests are negative.They just do guess work."

"Their online scheduling system is a farce. It just schedules times at 6 min intervals regardless of the clinic's actual patient throughput. Came in 10 minutes before scheduled time and waited over an hour before getting seen. Staff did their best, this is a company issue that needs to get fixed."

"I’ve been here a couple times before and typically have had a pleasant experience. Today, the PA Gladys was fairly rude. She was in our room for maybe a minute, two minutes at most. She walked in, told me my kid tested positive for flu, and naturally I had a couple of quick questions. I asked one and she answered, then midway through my next question, she walked out of the room, pointing at the papers she gave me as she left, repeating ‘he tested positive for the flu’. She didn’t turn around; She didn’t apologize; she didn’t excuse herself. It shocked me a bit because I was ‘literally’ in the middle of a sentence. She disregarded me and it was the first time there that happened. I was happy to tell that to her face on my way out. Okay place but hope to get the right PA/Doc or it makes it a bit disappointing. The initial nurse that helped us was great though!!!!!!"

"We had an extremely disappointing experience visiting this urgent care with my 7 month old who had caught something while traveling. The lady at the front desk seemed unbothered and rude, gave an ipad to fill a big questionnaire. While we were told it would take 45 mins for someone to attend, It took 2 hours, all with a crying infant. Add to our surprise, we were attended by a nurse practitioner and not a doctor, which was odd to see visiting from California. Finally, a course of antibiotics for ear infection was prescribed and was advised to use saline generously as many times to suck out snort to ease breathing. We left the place dissatisfied and took our kid to a reputed urgent care the day after (which had doctors in clinic), after he had developed a severe bum rash as a side effect from anti biotics. The doctor told us that there were no signs of ear infection, but since the antibiotics were administered, it had to run its course. And we were also specifically advised not to saline snort suck more than 5 times in a day. And the doctor also advised us to apply generous diaper cream which the nurse practitioner at your urgent care failed to mention anything about when prescribing antibiotics. Overall, after being given the wrong diagnosis for my child, I felt this place was incompetent and inhumane for letting a crying infant wait for so long. I would not take my kid here ever again!"

"Admittedly wasn’t my first choice for urgent care this weekend, but other local options didn’t offer X-ray when needed for my kiddo, so dropped in to give it a try. So glad I did. Best health care service I’ve experienced in years. Front desk, providers, post-service follow up. Competent, friendly, easy to work with - Urgent Care for Kids will now be my first choice for any future needs. Highly recommend."