Kroger Pharmacy

"Did not accept my corporate insurance for the COVID vaccine. What a joke."

"Left this place after using them over 18 years and I am glad that I did. Got tired of the wait times and poor customer service."

"Switched to this place because I am in the store all the time and had become disgruntled with the incompetence of now defunct Rite-Aide. They do a great job and have always been pleased with them."

"It’s frustrating when businesses can’t do something as simple as changing the hours online. Online it says the pharmacy closes at 10 on weekdays but when you get to the window it says it closes at 9pm. How hard is it to go fix that? Especially when dealing with something as important as medication. People NEED their medicine asap and this issue could cause many people problems. The drive thru is also such a pain. I waited in line for 20 minutes only to be told they had messed something up with my prescription and because THEY messed up i have to either get to the back of the drive thru line or go inside. So i decided to go inside and see if it was quicker (it was pouring rain and i was babysitting my little brother and had to take him in with me). I will say typically the employees are very nice except for this one time. Unfortunately the line was also long inside. So it took a total of 45 minutes to pick up my prescription. I only go here because as of right now it’s close to my house but I really wouldn’t recommend it here. I also noticed my prescription price doubled. I’m not sure if that’s an issue on the pharmacy’s end, but it seems weird to me."

"We're generally satisfied with the service we receive here, with a few exceptions. Read on. This has been the primary pharmacy for our family for several years. They usually, but not always, have the prescribed medication available. At times two or more day pass before they can refill a prescription that we refill on a recurring interval. The explanation: "it's on order." Sometimes, but not always, they can fill a prescription within an hour, but occasionally not until the next day because they are "busy." They have only one drive-through lane, not two like most pharmacies of comparable size, resulting excessive delay. It's usually faster to park, walk into the store and stand in line rather than use the drive-through. They usually, but not always, answer the phone in a timely manner. And my primary complaint is one that will likely cause my family to take our pharmacy business elsewhere. They have recently changed to a medicine container that is very difficult to open. I spoke to a pharmacist about my concern and he said that other customers have also complained but there's nothing they can do because the change to the new container was a decision made at the cooperate level. If you find this review useful, please mark the "thumbs up" icon."