Thorntons

"They have the frozen coke like speedway except it's cheaper at Thornton"

"I went there to buy a large bag of ice. They had plenty of small bags but I paid at the cash register and went outside to pick up the large bag from the ice freezer. When I opened the door there were a limited number of bags on the very floor of the freezer submerged in several inches of water. I practically had to chisel one of the bags out in order to get it out to the sidewalk. Once I did, I had to drain the bag which lost at least a gallon of water meaning my large bag turned into a small bag very quickly. I had to wait while it drained in order to get it in my car and not have the water all over my floor. When I got home I had to break the bag on the concrete several times to get chunks that were usable. It's clear these people do not pay attention to what is in that ice bin or the condition that it's in. Very poor experience for such a basic item."

"We were driving and got so excited to see a Thornton’s so we could have the BEST ice, a clean bathroom, and great selection of snacks and items. Wrong. This Thornton’s was disgusting on the inside, both bathrooms were dirty with things all over the floor and in the toilets. There was no drink selection in the cooler, and most of the stuff was falling off the shelves? I have never seen a Thornton’s look like this inside before. Sad that we were so happy to see a Thornton’s on the rest stop and this is what we found. Would not recommend!"

"Super clean bathrooms, plenty of gas cues, and wait until you get inside! There's a bakery for fresh donuts, a grill for dogs and sausages, a vast selection of beverages hot and cold, every topping you could want; wether they're for coffee, ice cream, or your hot bun wrapped meat logs. But wait... there's more. THE STAFF!!!!!!! Can't reach to the top of the drink cooler, can't find (well not this one because everything is so intuitively located) something, hands full of yummy goodies and need help carrying? Just ask one of the staff for assistance. Though you probably won't have to. They are so helpful and eager to assist that they'll notice your trial and offer to help before you ask. I like to drink half coffee and half got chocolate, sadly the hot chocolate just ran out. I told the sweet cashier and within seconds (not minutes, but seconds), the store manager was ALL OVER IT. Bada bing, bada bang, bada BOOM; done - and - done. NEVER, and I mean that, never have I been to such a clean, well stocked, and superbly staffed gas station. One last thing before I close. Morning commute and you want a coffee. Maybe you dread the long cues. Come to this gas station!!!! They have 3, THREE!!!!, self check out terminals. Don't think Wal-Mart, aggravating, self c/o kiosks where it takes forever to get assistance. "Josh - from Drake and Josh" (LOL) will hook you up without delay. I have never reviewed a gas station before, but I couldn't let this place go without recognizing the store and the staff! Bless you all, Thornton's staff! Wish I lived around here; wish I could bring y'all and your store back to Illinois. Keep it up guys!"

"I have been visiting this location for over 3 years now. I work nights and it is the closest open store to me. I visit there around 01:40 3-4 times a week. I have finally decided to take my business to Speedway next door. Thorntons doors are locked frequently, soda machines are always flat (if they have syrup at all), and it must be a horrible place to work as there is new staff weekly. There is typically only 1 person working at this hour and they cannot help you with much of anything. I have been told by several employees that they can't refill things since they are the only one working. I am always told that they can't print lottery tickets even though I know the machine doesn't shut down until 02:00. This location has recently added self checkout, which has been time consuming. A good portion of the items I purchase do not have barcodes, which takes a while to look up. I also purchase cigarettes regularly and this causes issues with the self checkout as well. While Speedway doesn't have the same setup as Thorntons, everytime I go there I am treated much better than the rude staff at Thornton's."