Texas Health Neighborhood Care & Wellness Burleson

"I will not be returning here EVER again during the time I was here today. The staff and the security officer on duty were so not pleasant. I arrived at 2:05pm and didn’t talk to anyone till 2:45pm for my 1 year old presenting signs of Covid/Flu/Strep. After the nurse took my son’s weight, blood pressure and temperature. The nurse gave him Tylenol, then placed us back in the waiting room. We waited in the lobby for 2 and half hours, just for the security officer to tell me my son wasn’t deemed medical priority. In my 2 and half hours of being there I watched people come in way less sick than my child go in and leave. I’m disgusted with the staffs ability to handle my son. I’ve never had a problem until today. DO NOT TAKE YOUR BABIES HERE. Just go wait at Cooks, it might be a longer wait but at least you’d be acknowledged."

"I absolutely adore this emergency department I always get amazing service and taken care of beyond expectations they’re so sweet I’ve been several times and honestly EVERY nurse and doctor I’ve ever gotten has been excellent. Today my nurse Larry was beyond compassionate and helpful and my doctor Katlin made sure to explain everything to me and took her time doing so."

"I come here for all my emergent needs for myself and my children. I get the fastest most efficient care. The staff and doctors are amazing!"

"They took my mother back immediately. DR. LOBLEY was the kindest, most patient Dr. my mom said she had ever seen(and we have seen dozens) and I completely agree. They coordinated with my moms other dr-s. I recommend this facilitys care anytime. Very thorough and no delays in testing or answers."

"AMAZING emergency department staff! My son was so nervous. We’re new to the area and haven’t been able to find a primary doctor that’s taking new patients. So, we came here. Every person we came into contact with, were amazing. Dr.. Lowery wasted no time in doing his evaluation, getting blood work, and ultrasound done. The discharge nurse was by far the best nurse I’ve ever encountered. We usually don’t get the best reactions from people being an interracial family, but that wasn’t the case here. Thank so much for the compassionate care. I will never take my family anywhere else."