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Cook Children's Urgent Care Walsh Ranch
13340 Highland Hills Drive, Aledo, Texas, United States
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About the Cook Children's Urgent Care Walsh Ranch
Cook Children's Urgent Care Walsh Ranch is a health institution located at 13340 Highland Hills Drive in Aledo, Texas, United States. Our team of experienced physicians, nurses, and technicians are available to help when your child gets sick or has an accident after hours. We understand that urgent health care needs often arise outside of regular office hours, which is why we offer pediatric urgent care services that are convenient and comfortable for your child.
Whether your child needs X-rays, stitches, or treatment for non-life-threatening illnesses that require immediate attention, you can count on us to provide the medical care they need. We prioritize your child's health and well-being in everything we do, offering same-day appointments and virtual video visits for certain cases.
In the event that your child requires more specialized care, we can refer you to nationally recognized specialists within the Cook Children's network. With over 60 specialty clinics at our disposal, we ensure that every child receives the necessary care for their unique medical needs.
It's important to know where to go in case of emergencies, which is why we provide a helpful chart to guide you in determining whether your child needs primary care, urgent care, or emergency services. Remember, if your child is experiencing a life-threatening emergency, call 911 immediately. For accidental poisoning, contact 1-800-222-1222.
At Cook Children's Urgent Care Walsh Ranch, your child's health is our top priority. Visit us for timely and comprehensive care in a welcoming environment.
Photos of Cook Children's Urgent Care Walsh Ranch
13340 Highland Hls Dr, Aledo, TX 76008, United States
Opening hours of Cook Children's Urgent Care Walsh Ranch
Monday:
11:00 - 22:00
Tuesday:
11:00 - 22:00
Wednesday:
11:00 - 22:00
Thursday:
11:00 - 22:00
Friday:
11:00 - 22:00
Saturday:
11:00 - 22:00
Sunday:
11:00 - 22:00
Reviews of Cook Children's Urgent Care Walsh Ranch
"Being living in the area for approximately 2.5 years. One of the things I love the most is the hospitality! However, this particular location ruined it for me. The front desk employee was cold and very unapproachable to say the less. Appointment was for 3:00 PM we checked is at 2:42PM. Almost an hour in the waiting area looking at the front desk staff on their phones, patients checking in being called in and we were just there. Let alone, the front desk employee had the audacity of saying they had “emergencies” walked in when this is an “urgent care facility”. Not sure why she would say that but it was clearly a dishonest answer/excuse. Although, I can’t give more than one star, I’d like to recognize Ms. Virginia, professional, sincere, apologetic even without being the person upsetting my child and myself. Ms. Virginia certainly made us feel cared for and we appreciate it."
"We bring our children to Walsh Urgent Care because sometimes it’s difficult to get into our pediatrician’s office, particularly after - hours. I like the appointment times because it keeps us from waiting in the lobby for long hours. The front desk ladies, nursing staff, and providers are always friendly and courteous. Thank you for the quality service and everything that you do for our growing community!!!"
"10/13/23 2pm My son split his chin open with semi-substantial bleeding. I came here cause this location is close to where it happened and asked if they could treat my son. They took a minute looking at computer and said they may be able to fit him in 2.5 hours. Obviously he needed immediate treatment so I left and drove the 15 miles to Cooks hospital. I did not bring my son inside cause I was in a rush to find treatment. I would have thought since it was an urgent care they would have wanted to see the injury first to see if they could treat or at least triage it so he could travel safely to the hospital. The blank stare and uncaring response I received while inside made me feel as though I was bothering them with my request if the could treat him. If your child has any type of injury do not bring them here. Drive them to cooks medical center or nearest hospital."
"Every time we come here, it’s the world’s longest wait. Mind you - they don’t take walk ins, it’s all by appointment. We took our daughter for a double ear infection. They recommended a series of 3 injections, each 24 hours apart. They were scheduled at her bath/bed time each time. We were told because it was just a nurse visit, it would be fast and no wait time. Our appointment was at 6. It is 6:36 and all we’ve gotten is attitude from the front desk about having to wait after being told waiting wouldn’t be a concern. If you want faster service, you’re better off going downtown with an appointment. Appointments mean nothing here. Oh, and NO ONE has been called back in the 40 minutes."
"One of the best urgent cares to take your children! Everyone working here is so sweet, caring, and personable! The fact that I was waiting for a little while, and one of the front desk ladies brought my children and I a snack and something to drink just shows what kind of people represent this place! And whoever cleans this place is doing an amazing job as well. Keep up the fantastic work!"
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