PCBros

"I purchased two PCs for my kids for Christmas in 2022. I have upgraded the PC several times since. Before I upgrade them I reach out their support and ask them what to purchase and how to install them. They always have a video to show how to do it and they send me Amazon links to purchase the new items. Their customer support is top tier and I will never purchase a computer from anywhere else."

"I love watching their channel and streams, so that’s the main reason they’re getting a high rating. I believe they’re a good company. I ordered a laptop recently and was told it was nearly done being sent out but woke this morning to see that it had been refunded which meant that the laptop wasn’t even sent or anything this whole time which is really disappointing. I was hoping to get the HP Victus from them but it’s alright. I ended up purchasing from another store for $505 instead of $550 or however much PCBros is selling it. I really wanted to buy from PCBros since I’ve been watching them for a long time but I just didn’t have the best experience trying to do so unfortunately. I purchased this laptop last Wednesday from them and it took nearly a week for them to refund me. If I would’ve ordered this laptop from the seller I bought from today, I probably would’ve received it for school and some gaming already. I don’t think that PCBros or ToastyBros are bad, though. I just think that I probably did something wrong or maybe ordered an out of stock item and it had to be refunded so I’m mostly frustrated about how long it took for all of this. Edit: Turns out the refund was the bank releasing my funds. I do appreciate the communication with me about the order. Hopefully I’ll be buying an actual PC with them next time I order!"

"I would like to start out by saying I would give them 10 stars if I could!! My PC died on me unexpectedly and they were wonderful with me the whole way through the process of picking a new computer. I went in knowing about 80% what I wanted and they answered all my questions and really made me feel at ease. I never felt rushed or pressured to buy anything. I only ever got the feeling that they were really trying to get me the right machine that I needed that wasn't overboard for me! 10/10, Amazing experience and I will definitely return if I run into any future PC problems!!"

"100% Recommend them for your PC needs! This was the first time ever I took my PC to a shop for repair. The process was quite smooth and simple. My PC was repaired within 4 hours and I received it the same day! Furthermore, they did additional work to my PC like cleaning, rearranging fans and gave me a free HDD since mine was dead! I am very pleased with their work and I definitely recommend them."

"I bought my first PC from PC Bros right around Christmas time. The experience was nothing less than amazing. Took a couple weeks to get the PC (which was expected ordering around the holidays). It was exactly what I was hoping it would be. It is able to run any game I’ve thrown at it on medium/high settings. I was a bit intimidated by building my own PC from scratch, which is why I bought one from PC Bros. I honestly can’t thank PC Bros enough for getting me into PC gaming at such a reasonable cost. Can not recommend them enough!"