LL Flooring 2223 Plantside Drive, Jeffersontown, KY 40299

"This is the second time we have used LL Flooring and have been extremely satisfied the product, prices, and the service. Great Company!"

"I would have given a 5 but the financing with Synchrony was horrible. I was approved/pending but they kept me on the phone for 45 minutes so I hung up and put it on my credit card..."

"In early May 2023 my wife and I begin our project of placing wood flooring in our home. We always take time to do our diligence when seeking the right professional opinions and consultation, from the Southern Indiana, Louisville, Jefferson County areas for any of our home projects. After visiting 4 - 5 different "rated" flooring companies, we just happened to drive by the small office front at LLC Jeffersontown (J-Town) 40299. Ms. Carly, the front office representative, presented herself as a very product knowledgeable professional!!! Ms. Carly's customer service skills were outstanding!!!! After eliminating LLC's competitors from our list, we knew LLC was the company to purchase our luxury vinyl flooring from. Mr. Leo Oliveiras, "head of the installation company," who was contracted to do the job stopped by our home to do measurements and to set up a date for installation, was a proficient, confident, professional and had what we call in the US Army "a can do" attitude!!!!! Mr. Oliveiras' installation team did an outstanding job on our "LVF" literally "hands down" as Mr. Olieiras told us they would before the work started. Advice, to all looking to install flooring, take the stress and worries out of the equation, and contact LLC Flooring Jeffersontown or any of their locations nationwide. You will be elated that you made the call to LLC!!!!!"

"Well, it all started good until they changed installers, which is another story...we get new installer and it's just not very professional. Messes not cleaned up. Told no caulking on order he has, but its on ours. Installer puts it at joints only. Then dust left everywhere outside. Then squeaks in floor, that we asked about and were told would be addressed. Well those squeaks never were thought about. The floor is gorgeous, but the product doesn't make up for this whole poor unprofessional customer service experience."

"Great customer service and beautiful flooring. Didn’t try and sell me stuff I didn’t need, BUT they did find additional discounts for the flooring I ended up getting. Not to mention, when they said the order was ready initially, only part of it was. My sister’s fiancé was set to pick it up and install while I was out of town so he was the one going that day. When he got there and discovered it was only a partial order, they offered to deliver the rest at absolutely no charge. And they did! In time for him to just about finish up while I was gone too. Great company and employees—particularly at this store. If I make any more flooring renovations or repairs, they’ll be the first folks I go to! I wish I’d taken a good “before” photo, but this is the after with new paint and the new floor and it is stunning! (They have the new construction/flipped house special of grey laminate, but I recommend any of the gorgeous hardwoods they carry instead ;) )"