Icing

"My Mom got her ears pierced, and the staff was thorough and friendly, and the process was very sanitary.."

"Would not recommend it here. I’ve worked here before as an assistant manager and it was horrible. No guidance or proper training whatsoever. The store manager was never there and always left early. She never gave me a day off either when I asked . She was rude and if I wasn’t feeling well or had personal problems she wouldn’t care whatsoever and demanded evidence each time. It had to take a doctor’s note to actually let her give me a day off . But when I came back from the days off my doctor put in the note she fired me . Told her manager (DSM) I wasn’t fit for an assistant manager when she never trained me at all. I had to fly solo and try to learn everything myself. I never met the DSM either and didn’t even have a chance to talk to her about how mistreated i was getting from the store manager. Completely unfair treatment there."

"Wound NOT recommend. I would give ZERO stars if possible. I entered the store and no one was in there so my daughter knocked on on the back door and the “store manager” came out and I greeted her “Hello how are you, happily and smiling” she responded rudely “how can so help you” it’s best to learn good customer service. I believe I was treated this way cause I’m black. I will be reporting this to the company as customer service should be top priority and you shouldn’t leave your store completely open with no associates in sight."

"WOULD NOT RECOMMEND. My mother and I entered this store and waited a few minutes as no one was on the store. I then knocked on the back door where the “store manger” was and she came out and my mother said Hello happily and she responded “how can I help you with a attitude” I told her she did not have to speak to my mother in that manner as she approached her happily smiling. She must not like black people and I will be taking further action with the company due to her poor customer service and rudeness. Would give ZERO stars if possible!!!! Stop the racism."

"Worked here and they were incredibly bad at scheduling. For example, scheduling me knowing I had school during those hours ( I was a high school student at the time), the assistant manager Brittany was always rude and in one incident harassed me over the phone when I didn’t show up at a time I was supposedly scheduled even though I had asked her three times if I was off AND checked my schedule multiple times before hand. She called me from the store phone and her personal phone number while demanding evidence of my schedule and when I was scheduled again I was put on for three hours and my paycheck came out to be 23 dollars even though the mistake wasn’t on my part. Because I was a young and clueless 16 y/o at the time It didn’t occur to put in a complaint. Had high hopes for this place but really just a horrible place to work."