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Brown DCJR
170 Interstate 35, Devine, Texas, United States
About the Brown DCJR
Brown DCJR is a premier car dealership located at 170 Interstate 35 in Devine, Texas. Specializing in Chrysler, Dodge, Jeep, and Ram vehicles, Brown DCJR offers a wide selection of new and pre-owned cars, trucks, and SUVs. In addition to vehicle sales, Brown DCJR also provides financing options to help customers secure the perfect vehicle for their needs. With a commitment to excellent customer service and a reputation for quality vehicles, Brown DCJR is a trusted destination for all your automotive needs. Visit us today to experience the Brown DCJR difference.
Photos of Brown DCJR
170 I-35, Devine, TX 78016, United States
Opening hours of Brown DCJR
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Brown DCJR
"Don't waste your money or your time. I will never buy another unit here. Remember once you buy the vehicle you are a nobody. We was repeat customers and they sold us a bad unit. It was used. It was only 2 years old with less than 18,000 miles on it when we took it in for the issue it still has. We opened a case with Chrysler ourselves. Here it is fixing to be 9 months they have had the unit sitting on their lot and the problem not resolved as we keep making payments. The work order states just tell the customer to hold the start button down till it starts. Seriously?!?!?! They tried to tell us they didn't know it had the issue. Not real hard to see by the research I did that it was a known issue with this unit. They was worried about the sale right then. Not the repeat sales that they will now not get from us. Sure is funny that the sales manager also got fired after we brought the unit back to be worked on and I made a stink about selling it to us. They wrote the unit up to be worked on May 29th of 2023. I'm writing this review on February 1st of 2024 and they still have our unit. We even agreed that if they would buy it back we would buy a brand new unit and go up a trim model. They refused. The area manager was also contacted on this through our Chrysler advisor. We will now be contacting a attorney."
"Rodger Valerio and Richard Ramirez were awesome.! Excellent customer service and great price.!"
"Wow! I was looking for a Dodge 3500 and was dreading going to a dealership because of our past experiences. We were already in negotiations with another dealer who was being unreasonable. We happened to keep looking and found this one online when we called we talked to the manager Nathan and confirmed was still available. We let them know we would be driving from an hr away, when we arrived the truck was prepped and ready for test drive. Our salesman Thomas was kind, respectful, and really patient with us despite he was working with other clients. Roland in financing submitted us to our preferred lender and got us out the door quick. They gave us a good deal on our trade and this is the fastest best experience we have ever had at a dealership! We definitely will be doing business with brown in the future!"
"BROWN jeep service dept. Apparently they don't service vehicles on Saturdays, yet the have an online Service appt. Setup. So I setup my appt for Saturday @11, I arrived early and I was notified that no service appts are done on Saturday. I informed him that you have an on line setup and my appt was submitted, I didn't get a reply stating appt.wasn't confirmed,no email ,no call.Very disappointing DEALERSHIP DEALERSHIP!"
"I've been wanting a Gladiator for some time now, Worked with Nathan Granato in sales and made a great deal, Got a fair price on my trade and on the Jeep. Great Experience all around. No high pressure sales, Unit was ready to test drive when we arrived, Sales Team was courteous and friendly. update: Jeep began acting up in the carwash. dying, hard to steer, etc. called tow truck to take to dealer. Dealer tells me that since I looked at it to see if I could get it to run, so my Wife and I would no be stranded after dark its my fault and I had to pay $350 for them to fix it. When I asked "So what caused this to happen in the first place?" I was told they have no idea, but its your fault. mind you I have less than 6k miles on this vehicle. its possible I will buy another vehicle there at some point.. but I will never darken the doors of their service dept again."
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