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Holiday Inn Express & Suites Austin South-Buda, an IHG Hotel
15295 Interstate 35, Buda, Texas, United States
About the Holiday Inn Express & Suites Austin South-Buda, an IHG Hotel
Holiday Inn Express & Suites Austin South-Buda is a modern and comfortable lodging option located in Buda, Texas. Situated just off Interstate 35, this IHG Hotel offers convenient access to both Austin and San Marcos, making it an ideal choice for both business and leisure travelers. The hotel features spacious and well-appointed rooms and suites, as well as a range of amenities including a complimentary breakfast buffet, a fitness center, and an outdoor pool. Whether you're in town for work or play, you'll find everything you need for a relaxing stay at Holiday Inn Express & Suites Austin South-Buda.
Photos of Holiday Inn Express & Suites Austin South-Buda, an IHG Hotel
15295 I-35, Buda, TX 78610, United States
Reviews of Holiday Inn Express & Suites Austin South-Buda, an IHG Hotel
"My wife and I booked a stay here for our Anniversary three weeks ago as we were visiting Austin for the weekend. The Thursday before the Sunday we had booked the room, I got a email reminding me of the stay and of the cancellation policy. I’ve booked rooms on their site and on the IHG app before with no problems mind you. That Sunday I drove 3 hours from Houston to find out this dump was closed for renovations. Yellow tape was around the entrance, the pool was empty, and furniture was in the parking lot. I called IHG and they told me that they cancelled my reservation the day before. They never notified me of the change by phone or email. The associate said that the manager would call me within 5 to 10 minutes and had the nerve to send a feedback questionnaire. SMH! I sat in front of the building for an hour and never received a call! I’m submitting this review 2 days later and still haven’t heard from anybody! I called the hotel the day after and left my number with someone who I guess just threw it in the trash….I’ll never use the IHG app or stay at their establishments ever again!"
"This hotel is under renovation and I had no idea upon booking. I walked into the hotel and it looked like I walked into a construction zone. There was tile missing in the lobby, exposed framing, and no paint on the wall ls and dust everywhere. I thought I was in the wrong place when I walked in. There was visible mold in several areas of the hotel. The pool was drained. There are stains on the carpet and cracks in the wall. They charged me an absurd amount to stay here when it is a dump. Luckily I only needed to stay one night for work. I didn’t have any other options and couldn’t rebook on such short notice. They should not be open under these conditions and should at least notify guests before their arrival. Holiday inn is usually a safe bet. Not this one. Stay away."
"The room we reserved was a two bed, but they "upgraded" us to one king which was very fun for four people. Front desk told us there was nothing he could do. The lobby is under renovations should honestly be closed. Our room was humid and smelled like mold. I think I got four hours of sleep last night so this night be rambling but I did not have a good time."
"Nice place to stay but the room next to mine always had the door proped open with the security latch. I think someone was staying in the room at night since that was the only time it was closed. It really bothered me because I don't think the manager knew about it but I do think someone did, since the maid cleaned the room every day."
"WE had no Hot water the whole weekend we stayed. When we reported it to the front desk Clerk she told us that they no way to repaired it and we just had stay there with no hot water. There was no food for breakfast even at 7 am, The hotel was dirty and no house keeping services. They also was no clean towels avail. WE would not recommend this Holiday Inn to anyone. For Sure doesn't live to the reputation and standards of the Holiday Inn Name ."
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